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Sunset Chevrolet

(1,575 reviews)
Visit Sunset Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00am
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (253) 201-5066 (253) 201-5066
Used (253) 203-9210 (253) 203-9210
Service (253) 203-9211 (253) 203-9211

Reviews

(1,575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Chevrolet from DealerRater.

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Sunset Chevrolet, Sumner got my oil change done in a...

Sunset Chevrolet, Sumner got my oil change done in a timely manner. They were courteous and helpful. We are fortunate to have them in Sumner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a recall fixed with fast service. Waiting area was...

I had a recall fixed with fast service. Waiting area was well stocked with snacks but I had to pay to get cream in my coffee, which sucks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This is the third new vehicle I have bought from Sunset,...

This is the third new vehicle I have bought from Sunset, all from salesman Dave Goeke. He makes the buying experience easy and stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

By far the best car shopping experience we have ever had....

By far the best car shopping experience we have ever had. Our salesman Steve Bishop was very pleasant and patient. . He went out of his way to show us the technology and features of our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Refuse to honor their oil changes for life

This dealership sold me a 20 15 Ram last year at their Chevy used car lot. They said that it had oil changes for life. And a Lifetime powertrain warranty. They refuse to honor their oil changes for life and forced me to pay for an oil change. I was unable to talk to my sales manager or his boss. Not a good way to do business. I will never buy another vehicle from them again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Great Experience

We have purchased several vehicles from Sunset and have been pleased with each sale. The employees go above and beyond to make sure to find the vehicle that fits your needs. And we love the free oil changes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales experience

Corey was so helpful and not pushy like most. Worked with getting the price down to where I was happy. Corey gave me a full run down on all the features of the new truck. Overall it was such an easy, laid back purchase with no hassle thanks to Corey. They have my loyalty from now on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service dept.

I have only dealt with the service dept, no experience with sales or parts. I took my car in for routine service and as I was paying I noticed the wrong weight oil was used. Chevrolet released a new oil recommendation, I requested the new oil be used. I was just going to ask that they make a note for next time. Instead they offered to drain the oil and use the new oil. 30 minutes later all done. Everyone makes mistakes, it was nice to see them step up like that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy to work with

The people at Sunset we very easy to work with and made buying a vehicle enjoyable. Lisa went abouve and beyond for me. Will buy here again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

PROMISED AUTO DETAIL

JACOB MAYRHOFER IS IS VERY PROFFESSIONAL AND PLEASANT TO DO BUSINESS WITH. MY WIFE AND I BOUGHT A 2016 CHEVROLET SILVERADO 2500. IT IS AN EXCELLENT TRUCK. LOW MILES AND EXCELLENT WORKING CONDITION. THE TRUCK JUST CAME IN TO THE DEALERSHIP SO IT WAS VERY DIRTY BUT JACOB GAVE MY WIFE HIS PERSONAL CELL PHONE NUMBER AND STATED TO BRING THE VEHICLE IN TO THE SHOP AND THEY WOULD DO THE DETAIL NO PROBLEM. MY WIFE LOST HIS NUMBER BUT RECOVERED IT AND NOW WE ARE IN THE PROCESS OF SCHEDULING A DETAIL. WE ARE VERY HAPPY WITH JACOB'S FINE CUSTOMER SERVICE. THANK YOU JACOB. GARY SUDERMAN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.