Shea Chevrolet

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3.9
(79 reviews)
Visit Shea Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–6:00pm
Wednesday 7:00am–6:00pm 9:00am–6:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–2:00pm 9:00am–4:00pm
Sunday Closed Closed
New (810) 515-8093 (810) 515-8093
Used (810) 515-8092 (810) 515-8092
Service (810) 515-8311 (810) 515-8311

Inventory

See all 126 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2019.

Service center

Phone number (810) 515-8311

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

3.9
(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I Absolutely Loved working with Kelly from Carite she was

I Absolutely Loved working with Kelly from Carite she was very helpful and got me right ❤️ I give her 5 stars and thank you to everyone from Carite.⭐I recommend Carite to Anyone.

Consumer response

♥️

5.0

I have always be given the best service!

I have always be given the best service! Everything is explained completed quick!! I go through Joel Murray, couldn't ask for anyone better! He is 100% the best!!

1.0

NEVER GOING THERE AGAIN!

Took my car in for a 1 inch scratch on door. The original cost for fixing it was $693. They broke some parts getting door off and told me don't worry about it your insurance will pay for it. I argued with the collision manager and told him I shouldn't have to pay for what they broke and had to order. After a week they told me I could pick up my car. The manager was the only one in the office and said to sign the forms and I'd get my keys. The form was an authorization for the parts and labor that I told him I shouldn't have to pay for. It was for almost $1000 more than the $693. He made me feel that if I didn't sign he wouldn't give me my car keys.

Dealer response

Chris, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Shea Chevrolet does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Best, The Shea Chevrolet Team

5.0

See Kylie for a car.

I am so thankful for Kylie working so hard to get my family in to a great car. She needs a raise for all her work and she will be the only person I will buy a car from. You're awesome Kylie!!!!! 😁😁😁😁

Dealer response

Thank you for the wonderful review, Joy! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Shea Chevrolet Team

2.0

The beginning was great.

The beginning was great. Little did I know or realize it was an as is vehicle I was sold. I paid my bills. A year later got a letter in the mail for trade in. So I explored the option , I was told I was rough on my vehicle. I explained to them the truck was sold in that condition. They took $4000 off trade value. Even after I told them that’s how you sold it to me. Then I was shown vehicles that was explained to me as been on the lot to long. I felt like I wasn’t being treated as valued customer. Instead just someone to get rid of a vehicle. Credit rating is outstanding 800+. The letter for trade in explaining better payment better vehicle was false advertising. They wanted another $200 a month for the new payment. I would have to choose something with less options. Now knowing it’s $4000 in damage on the vehicle, they refused to recognize as their own sale to me. I feel used, played , just for their money. I guess that’s how some people make their millions.

5.0

This review is in response to the negative review I

This review is in response to the negative review I wrote about Shea Chevrolet on August 11, 2022. I have a 2014 Chevy Impala which after taking in to be serviced, I was very, very disappointed. After speaking with Stacy, I can now say that I am a very satisfied customer. She came from behind her desk-sat next to me, looked me in the eyes and genuinely listened to every word I had to say. I didn’t get the feeling that she was half listening while trying to rush me out of her office…. She was very attentive and empathetic to my concern. I was very upset with Shea Chevrolet’s service department when I sat down in her office… which I had previously expressed in a review….But after speaking with Stacy, my problem was solved and I am now a customer for life!….Thank you so much! I am also thanking Michael Banks! Not because he is the best sales advisor ever but, because he is a genuine and honest person and Shea Chevrolet should be honored to have him there. Thank you to the service manager(sorry,I don’t remember your name) and Mr Wise. Michael, the intake service person, my negative review of you remains the same. You need some more training if you are going to continue in field of customer service. Have a fantastic day to all!! ❤️“Thank You Stacy for Making My Day!”❤️

Consumer response

Shea Chevrolet Aug 17, 2022 williamskarmen This review is in response to the negative review I wrote about Shea Chevrolet on August 11, 2022. I have a 2014 Chevy Impala which after taking in to be serviced, I was very, very disappointed. After speaking with Stacy, I can now say that I am a very satisfied customer. She came from behind her desk-sat next to me, looked me in the eyes and genuinely listened to every word I had to say. I didn’t get the feeling that she was half listening while trying to rush me out of her office…. She was very attentive and empathetic to my concern. I was very upset with Shea Chevrolet’s service department when I sat down in her office… which I had previously expressed in a review….But after speaking with Stacy, my problem was solved and I am now a customer for life!….Thank you so much! I am also thanking Michael Banks! Not because he is the best sales advisor ever but, because he is a genuine and honest person and Shea Chevrolet should be honored to have him there. Thank you to the service manager(sorry,I don’t remember your name) and Mr Wise. Michael, the intake service person, my negative review of you remains the same. You need some more training if you are going to continue in field of customer service. Have a fantastic day to all!! ❤️“Thank You Stacy for Making My Day!”❤️

5.0

Great Experience at Shea Automotive

My wife recently purchased (leased) her new 2022 Chevrolet Equinox from Shea Chevrolet. A couple month’s ago we took the invoice from her 2020 Equinox into Shea Chevrolet and asked the Sales Manager Steve Black, who we’ve done business with in the past, to order this same car with a black exterior? Steve forwarded the vehicle information to salesman Theo Deming who ordered the car. Steve Black gave us a couple lease payments on the new Equinox and the new payments were $100.00 more then what we were paying and a dealbreaker!! Steve suggested we get our 2020 lease appraised as if we were trading it in instead or just turning it in when the lease was up. So we had Steve appraise our car and WOW….we had equity in our lease!!! PRAISE THE LORD!! Our vehicle arrived 7/15/22 and took delivery 7/18/22. Theo Deming was the ultimate professional as he showed us the the new features on the 2022 Equinox AND didn’t waste our time showing us the features we had on the 2020 Equinox. My wife and I had a GREAT experience at Shea Chevrolet. Thank you, Lisa & Jim

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Shea Chevrolet Team

5.0

My lease experience with Theo Deming went exceptionally

My lease experience with Theo Deming went exceptionally smooth, he was very friendly and easy to work with in all aspects of turning in my vehicle. The dealership was clean and inviting and the staff was very welcoming and efficient. I really appreciated the helpful but low pressure approach the staff takes at Shea. My vehicle was clean and ready when promised. Everyone at Shea went out of their way to make my experience fast and easy. I will definitely recommend them to friends and family.

5.0

Thanks Keith

Bought a 2020 Buick Enclave from Keith and he was so helpful and considerate to my needs. He made the experience easy, it went relatively fast and my SUV is perfect! Thank you for all your hard work in finding the perfect car for me and my family! I will never buy a car from anyone else.

Dealer response

Tanisha, Keith is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, The Shea Chevrolet Team

5.0

Bought a 2020 Buick Enclave from Keith and he was so

Bought a 2020 Buick Enclave from Keith and he was so helpful and considerate to my needs. He made the experience easy, it went relatively fast and my SUV is perfect! Thank you for all your hard work in finding the perfect car for me and my family! I will never buy a car from anyone else.

See all 79 reviews