Reviews
My experience with Shey was top notch. Tom Glavin was more than efficient and professional
My experience with Shey was top notch. Tom Glavin was more than efficient and professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We've done business with shea Chevrolet and Buick for several years. But yet when we went to have a key fob cut they refused because I did not have my registration or title with me just my license. I explained to the young lady that we've had it done before and they haven't questioned it. I showed her my license she still refused saying it was against the law for her to do it without title and registration accompaniment. I told her though last time I had it done they didn't ask for that and they did it. Still she wouldn't budge. So I left and that will be the last time I ever use this dealership. Al serra's a little later from my house but I'd rather go there and get good customer service. I believe It wouldn't have hurt her to look up my past service records there. But she never even offered to do that. Goodbye Shea hello Serra.
We've done business with shea Chevrolet and Buick for several years. But yet when we went to have a key fob cut they refused because I did not have my registration or title with me just my license. I explained to the young lady that we've had it done before and they haven't questioned it. I showed her my license she still refused saying it was against the law for her to do it without title and registration accompaniment. I told her though last time I had it done they didn't ask for that and they did it. Still she wouldn't budge. So I left and that will be the last time I ever use this dealership. Al serra's a little later from my house but I'd rather go there and get good customer service. I believe It wouldn't have hurt her to look up my past service records there. But she never even offered to do that. Goodbye Shea hello Serra.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
During my vehicle purchase I experienced great hospitality throughout the entire journey. The management staff was excellent and Grace Paris my direct sales representative was extremely helpful and knowledgeable.
During my vehicle purchase I experienced great hospitality throughout the entire journey. The management staff was excellent and Grace Paris my direct sales representative was extremely helpful and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought a car from Shea 11 months ago 2025. And now there is a light on the dash that reads service transmission soon before it will stop shifting. I took the car to the service department where they check the sensors and said they had reset the computer, 1 day later the message came back again. They also charge me 165.00 the first time, the second time they charge me 80.00. Now they said that maybe its the transmission inner parts. I thought that paying for Extended warranty would cover all service. I even paid for GAP. Now am noticing that its all a scam to try to get more money from their Customers. So I got scam on a 50,000 dollar Vehicle. With a untrustworthy company name Shea. I nick name it ,Shady Shea. Buyers beware. Sad in flint.
I bought a car from Shea 11 months ago 2025. And now there is a light on the dash that reads service transmission soon before it will stop shifting. I took the car to the service department where they check the sensors and said they had reset the computer, 1 day later the message came back again. They also charge me 165.00 the first time, the second time they charge me 80.00. Now they said that maybe its the transmission inner parts. I thought that paying for Extended warranty would cover all service. I even paid for GAP. Now am noticing that its all a scam to try to get more money from their Customers. So I got scam on a 50,000 dollar Vehicle. With a untrustworthy company name Shea. I nick name it ,Shady Shea. Buyers beware. Sad in flint.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We had a fantastic experience with Shea! From start to finish all the employees we worked with were exceedingly helpful and easy to work with. Joe Hill, Michael Banks and Molly were all wonderful!
We had a fantastic experience with Shea! From start to finish all the employees we worked with were exceedingly helpful and easy to work with. Joe Hill, Michael Banks and Molly were all wonderful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
If I could give my experience more than 5 stars, I would! From start to finish; the process was flawless!! Working with Aaron Walton was such an incredible experience. Aaron was professional, insightful, friendly and so thorough with the entire process. I appreciate everything Aaron did!! I love my Blazer and my experience with Shea Chevrolet!
If I could give my experience more than 5 stars, I would! From start to finish; the process was flawless!! Working with Aaron Walton was such an incredible experience. Aaron was professional, insightful, friendly and so thorough with the entire process. I appreciate everything Aaron did!! I love my Blazer and my experience with Shea Chevrolet!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best service and selection of cars in Flint. Salesperson was fast, efficient and got my truck delivered in time for the holiday. They're the best.
The best service and selection of cars in Flint. Salesperson was fast, efficient and got my truck delivered in time for the holiday. They're the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great people, Suzanne Connie and Tom. Have not used other people. Could be equally good. They go the extra mile. Customer service is superb. Looking for the best rebate and offer.
Great people, Suzanne Connie and Tom. Have not used other people. Could be equally good. They go the extra mile. Customer service is superb. Looking for the best rebate and offer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
picked up vehicle and my subwoofer and personal belongs were stolen. Rodger the manager refused to check cameras. police report filled. body work is HORRIBLE! they didn't even put the bolts back in the body!!! they allowed me to drive off the lot with my family with it being UNSAFE to drive. currently suing. do NOT trust this dealership!! please read other reviews!!!!
picked up vehicle and my subwoofer and personal belongs were stolen. Rodger the manager refused to check cameras. police report filled. body work is HORRIBLE! they didn't even put the bolts back in the body!!! they allowed me to drive off the lot with my family with it being UNSAFE to drive. currently suing. do NOT trust this dealership!! please read other reviews!!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was a great experience. Now days it is hard to find a focus on customer service. Connie Glavin's knowledge and customer focus is top notch. She is awesome and very professional. She took good care of us. She took us through every aspect of our new purchase, showed us around the dealership and explained how we will be benefiting in the future doing business with Shea. I was referred to Connie by Matt Jury (Manger on the Mega used lot). I was considering buying a similar used, low milage vehicle. I asked Matt to get me some comparisons on buying new. He did so without hesitation and when I decided to buy new, put me in great hands with Connie. I have bought over 30 vehicles throughout the years through Matt. He always takes great care of me. Whether someone is looking for a new or used vehicle, I would highly recommend the Shea Auto Group and seeking out Connie or Matt.
It was a great experience. Now days it is hard to find a focus on customer service. Connie Glavin's knowledge and customer focus is top notch. She is awesome and very professional. She took good care of us. She took us through every aspect of our new purchase, showed us around the dealership and explained how we will be benefiting in the future doing business with Shea. I was referred to Connie by Matt Jury (Manger on the Mega used lot). I was considering buying a similar used, low milage vehicle. I asked Matt to get me some comparisons on buying new. He did so without hesitation and when I decided to buy new, put me in great hands with Connie. I have bought over 30 vehicles throughout the years through Matt. He always takes great care of me. Whether someone is looking for a new or used vehicle, I would highly recommend the Shea Auto Group and seeking out Connie or Matt.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase