Shea Chevrolet

3.6
(67 reviews)
Visit Shea Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–6:00pm
Wednesday 7:00am–6:00pm 9:00am–6:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–2:00pm 9:00am–4:00pm
Sunday Closed Closed
New (810) 515-8093 (810) 515-8093
Used (810) 515-8092 (810) 515-8092
Service (810) 515-8311 (810) 515-8311

Inventory

See all 25 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2019.

Service center

Phone number (810) 515-8311

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

View all 31 employees View less employees

Reviews

3.6
(67 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Shea Chevrolet from DealerRater.

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1.0

Lack of integrity

The Shea difference is lack of integrity. Here is my recent experience. We found a car we liked online and reached out to Shea Automotive. We got a text message back from them asking us when we would like to see the car. We set up a “VIP appointment” to see the car the very next day. I stayed in constant communication with their sales rep via text message and phone call to make sure the car was still available and worth the hour drive to the dealership. I received a text message from the sales rep approximately an hour before the appointment and they told me that the car was waiting for me to see it. They were well aware of the one hour drive I needed to make to get to the dealership. I let them know that we were on our way and excited to see the car. We drove straight to Shea Automotive and we were greeted at the door by a salesperson. They took us to one of the sales offices and began making copies of my ID so that we could test drive the car. As we sat there making small talk, another salesperson walked in. I presume he was some sort of manager. He “apologized “ and told us that the car had been sold just a little bit before we arrived. “How is that possible? We asked. We had a “VIP” appointment to see the car. Surely they wouldn’t tell us to drive an hour there, only to sell the car before we arrived. The sales manager stated that our “VIP appointment “ was only valid if they didn’t sell the car. They offered no other options. No compensation for the wasted 2+ hours of driving (in heavy rain). Nothing. They never said that we should or could put a deposit down over the phone to hold the car. They just wasted our time. The Shea difference is that they have no integrity and don’t seem to care about their customers. I’d love to post all the screenshots from our conversations but this review will have to do.

Dealer response

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Best, The Shea Chevrolet Team

1.0

The Shea difference is lack of integrity. Here is my...

The Shea difference is lack of integrity. Here is my recent experience. We found a car we liked online and reached out to Shea Automotive. We got a text message back from them asking us when we would like to see the car. We set up a “VIP appointment” to see the car the very next day. I stayed in constant communication with their sales rep via text message and phone call to make sure the car was still available and worth the hour drive to the dealership. I received a text message from the sales rep approximately an hour before the appointment and they told me that the car was waiting for me to see it. They were well aware of the one hour drive I needed to make to get to the dealership. I let them know that we were on our way and excited to see the car. We drove straight to Shea Automotive and we were greeted at the door by a salesperson. They took us to one of the sales offices and began making copies of my ID so that we could test drive the car. As we sat there making small talk, another salesperson walked in. I presume he was some sort of manager. He “apologized “ and told us that the car had been sold just a little bit before we arrived. “How is that possible? We asked. We had a “VIP” appointment to see the car. Surely they wouldn’t tell us to drive an hour there, only to sell the car before we arrived. The sales manager stated that our “VIP appointment “ was only valid if they didn’t sell the car. They offered no other options. No compensation for the wasted 2+ hours of driving (in heavy rain). Nothing. They never said that we should or could put a deposit down over the phone to hold the car. They just wasted our time. The Shea difference is that they have no integrity and don’t seem to care about their customers. I’d love to post all the screenshots from our conversations but this review will have to do.

5.0

Dan Eickhoff,is the most personable ,pleasent,and...

Dan Eickhoff,is the most personable ,pleasent,and knowledgeable sales person there is I. Town

5.0

Worked with salesman Dan Eichoff for the first time for...

Worked with salesman Dan Eichoff for the first time for my last vehicle. Walked away feeling like I got the best deal for my money. Thanks Dan! YOU ROCK!

5.0

James Molpus is awesome, truly goes above and beyond for...

James Molpus is awesome, truly goes above and beyond for his customers even after the sale!

5.0

Staff is friendly, knowledgeable, and efficient! Great...

Staff is friendly, knowledgeable, and efficient! Great service, Convnitely located! Will recommend to family and friends. #jamesismycarguy

5.0

Thank you Brad Miller, you made my car buying experience...

Thank you Brad Miller, you made my car buying experience so easy. Your knowledge and personality helped me make the best purchase for me and my budget. I will recommend you and Shea Chevrolet to family and friends.

5.0

Dan helped me get my favorite truck to date. Love it....

Dan helped me get my favorite truck to date. Love it. Thanks Dan for getting me to drive 1 hr to buy that beauty.

1.0

This place is a joke

Offered me 25 thousand for my car...went to randy wise...about 2 miles away and they offered 28,300...what a joke...never go there unless you want xxxxed...

Dealer response

That is not the kind of experience we seek to provide, Don. Please call us when you can so we can address this together. Best, The Shea Chevrolet Team

2.7

Won’t go there again

Was not helpful at all did not disclose what my trade in was worth kbb said 45000 to 49000 i guess it’s wasn’t worth that, wanted to give me a 1000. 00 a mth Pymts. I drove 180 miles cuz the salesman told me they do amazing things at there dealership.

Dealer response

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, The Shea Chevrolet Team

Read all 67 reviews