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2023 consumer dealer award
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2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award

Reviews

(442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CAG - Mercedes-Benz of San Juan from DealerRater.

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El trato del vendedor e igual a de los empleados es...

El trato del vendedor e igual a de los empleados es excelente, completamente satisfecho con el trato

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

As always, I was attended to by Aaron DF with excellent...

As always, I was attended to by Aaron DF with excellent and fast customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The Best or Nothing!! From sales to service, this has...

The Best or Nothing!! From sales to service, this has been the best experience I have ever had at a car dealership. Isaiah Calzada and Jessie Ortiz were both courteous and professional. I have purchased Mercedes vehicles before, but never have I had the exceptional service that you get at Mercedes Benz of San Juan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Since we walk in Javier Hinojosa gave us a warm welcome,...

Since we walk in Javier Hinojosa gave us a warm welcome, and make us feel very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just want to say that I had the best experience ever....

Just want to say that I had the best experience ever. Joe Trevino was a amazing salesman always there to answer my questions. Also want to thank Frankie Gonzalez for teaching us to use all the features of the GLE 53 Coupe. Just a overall a fabulous dealership. If your looking to buy from Mercedes San Juan just ask for Joe T. he'll put you in the car of your dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service the best thank you to Juan, keeps me updated in...

Service the best thank you to Juan, keeps me updated in progress and time, provided estimate prior and had all ready for us to pick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience! Everyone I interacted with were very...

Great experience! Everyone I interacted with were very friendly. The sales representative was attentive and courteous. I am satisfied with the purchase of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very impressed with this dealership but more than...

I was very impressed with this dealership but more than anything my sale associates Michael and Geo. They were very helpful to all of my needs. Thank you so much to them 😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great and fast customer service. I had my car back in...

Great and fast customer service. I had my car back in less then a week and my back up camera was working perfectly, no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They provided all the car information i needed. They were...

They provided all the car information i needed. They were very friendly from the start and also very patient when i was asking a lot of questions so i could make a decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.