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Shottenkirk Toyota of Granbury

(3,161 reviews)
Visit Shottenkirk Toyota of Granbury
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (817) 736-1558 (817) 736-1558
Used (817) 339-6988 (817) 339-6988
Service (817) 339-6989 (817) 339-6989

Reviews

(3,161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Toyota of Granbury from DealerRater.

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Amazing!

I could not have asked for a better experience buying my 2015 Avalon. Aaron jones was the best salesman we have had this far. I would recommend him and this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation! We're so happy you chose Jerry Durant Toyota for your new car purchase. Enjoy your 2015 Avalon!

Absolutely amazing!!

I will not go anywhere else in this world to buy a car. My Camry is my second car from Jerry Durant Toyota. Denise is the only one I ask for. She gets you whatever you are looking for. I would recommend her to anyone! Best car sales experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My best experience yet.

I had previously totaled my vehicle and needed one asap. With that being said I thought I was going to get some crappy deal because I was vulnerable. Carmen made my car buying experience painless, easy and I walked away feeling like a got a good deal. Carmen listened to what I wanted and never tried to push me into a car that what above my ideal budget. She was also patient in the fact that I wasn't sure what kind of car I wanted. I will be buying cars from Carmen in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Long Distance Easiest Transaction

Shopping for an SUV was a pleasant experience with Carmen. The experience started with a phone call about the vehicle we eventually ended up buying. Carmen worked with us from the beginning of the sale to the finalization of our purchase. It was a distance transaction at first and we drove from Mesquite Texas to Granbury on a very cold evening to check the vehicle and close the deal. She was professional, courteous and helpful. Even suggested a very good hamburger joint in Granbury for us. I wish all sales persons were as great to deal with as Carmen was for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First Car

Carmen made my car buying experience fast, simple, and fun. It was my first time buying a car by myself and I was overwhelmed and intimidated. Carmen took the time to show me all of my options and ultimately made me and my pocketbook happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Easiest and Hassle free car buying experience ever

We found a Lexus online and inquired about it. When we arrived at the dealership Michael had the car pulled up front and ready to show. Michael also negotiated the price and that was great. We were able to pay cash. The overall experience was amazing. No hassle and no back and forth like most other dealerships. When I am ready to buy another car I will Be buying from Jerry Durant Toyota,,, Thank You to the professional and friendly staff for making it pleasurable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

my first time to make a deal thru email and text....

I was looking for an SUV and had looked around a lot of places. I saw the one i wanted online and sent Denise Bone an email the day before Thanksgiving. She emailed me and called me friday morning and we made a deal and she had it ready for me on Saturday. She was very professional and yet very "down to earth" at the same time. We have bought an FJ Cruiser, two Corollas, a Tacoma and now a 4 runner there and have been treated very well each time... thanks Denise

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They work hard!

From the first contact to the last "see ya later" they were honest, attentive and worked hard to get us on the road again in our new RAV4. The staff went lots of extra miles to accommodate us since we had driven lots of miles to get there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

"Great!"

Mr. Hal Norman really makes us happy, he is very gentle, patient and helpful. we appreciate it and thankful for the great job he did to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great

This is my 2nd Toyota I have purchased from Denise Bone at Jerry Durant Toyota. The 2nd time around was just as enjoyable as the first one. Denise was very knowledgeable of the products and showed us several vehicles prior to us deciding on the Avalon. She introduced us to the service area and had the car detailed prior to us leaving. Denise is a great person to reperesent your dealership. Ray Turner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.