Reviews
Everyone we had any contact with was very friendly,
Everyone we had any contact with was very friendly, considerate, and very professional.. We must mention Mike Phender especially. Shottenkirk Toyota should be very proud of such a competent and respectful employee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!
Nice clean reception area, great service.
Nice clean reception area, great service. Mike the service writer stayed in touch with me on all the repairs needed and prices. And all was done ln a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kenmikes1156, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
As long as I have owned my Rav 4 I have always had great
As long as I have owned my Rav 4 I have always had great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
thorntonmk59, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!
Awesome Service!
Awesome Service! Sherry provides outstanding customer service for her customers. She is always welcoming, professional, and positive in getting the proper service for her customers’ vehicles. I know my Toyota is in good hands with Sherry and that she’ll make sure it’s good to go.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
fred.bates, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Sherry is always great to work with.
Sherry is always great to work with. Has me in and out for service every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon.cooperrea, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Sherry is the best in the business!
Sherry is the best in the business!! Go see her for all your service needs!! Very nice and helpful 👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
patrickkemp0528, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!
Sherry Parker was amazing, explained all my problems and
Sherry Parker was amazing, explained all my problems and got my car in and out. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
The wait time is to long.
The wait time is to long. Dropped truck off at 1030 and picked up 4
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.
Fast, friendly service.
Fast, friendly service. Manny and the crew are always smiling and helpful. I will certainly continue to use y’all for my vehicle service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jamesfloyd111, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Spent over 2000$ on 100,000 mile tune up then had to
Spent over 2000$ on 100,000 mile tune up then had to return the next day for engine light and they’re having a problem figuring out what’s wrong. Very frustrating because there was nothing wrong with the car until I had the tune up. Stuck here
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.