Reviews
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This is our second vehicle and they are great to work with and the service they provide. We are impressed with their commitment to making it a positive buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
easy, low pressure
We had a good experience at Hendrick Acura. We bought a used Niassan Maxima. They were very accommodating with us. We went in on a Sunday to drive the car, and when we had the deal done there was a wait for the finance office. They let us take the car home and come back on Tuesday to get all the paperwork done. Andrew was not pushy at all and all of the other people we talked to were very nice.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great dealership!
We worked with Dave and he was both informative, fair, and a good listener. We got the deal we wanted and are glad we tried a new Acura dealership- the entire process was easy at Hendrick Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service Focusing Customer Satisfaction
I was extremely impressed with the service we received from this dealership, especially since it was on a Sunday when when we stopped in. Todd and Lee went above and beyond making sure we were taken care of. They made buying our vehicle an easy decision. We had to make a second trip out to resign our contract and once again Todd exceeded our expectations. He put gas in our car knowing that this was an inconvenience and a long drive for us. I will be referring my friends and family to Todd for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful, easy experience
This is a 5 star dealership to work with. Nick was so knowledgable, friendly and easy to work with. I got everything I wanted. Would recommend over and over!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service!
I am pleased with service provided by Nick, He were attentive, courteous, and professional. . He went over all my options and we figured out what would work best for me . Price Negotiations were done in a very professional way and was able to get good deal on the car . I would refer others to him
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Buying Experience
Buying used cars is a princess I normally dread, but Nolan is a nice, principled young man who made my purchase a pleasure. The dealership itself is well organized and the whole staff appease to be very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Above and BEYOND!!!
I didn't get the best deal on the market, instead I got the best STEAL on the market! Thanks Nick Hernandez! Christmas came EARLY!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your "steal of a deal" with Hendrick Acura Overland Park. We appreciate your feedback and look forward to seeing you in our dealership.
Great Experience!!!
I chose to go to Hendrick Acura for their great selection I found on-line. Nick Hernandez was very professional and helpful from the moment I met him. The MDX I wanted had to be transferred in and Nick explained the whole process to me, then listened and addressed all my many questions, and made sure I understood the process. He stayed late to work with me and also communicated often through phone and text to touch base. When the vehicle arrived, Nick and the entire staff made sure the MDX was great and I was happy with it. Overall a great experience working with Nick, Lorie and everyone at Hendrick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your great experience with Hendrick Acura Overland Park! We pride ourselves in exceeding our customer's expectations. We are looking forward to seeing you in our dealership. Thanks, Your Hendrick Acura Overland Park Team
Thank you so much for sharing your great experience with Hendrick Acura Overland Park! We pride ourselves in exceeding our customer's expectations. We are looking forward to seeing you in our dealership. Thanks, Your Hendrick Acura Overland Park Team
very knowledgeable dealer
I have purchased 2 vehicles from this dealer, both times from the same sales person, Becky Hernandez and I have enjoyed the experience both times. No heavy pressure, none of the typical sales tactics, e.g. "I have to run this by the sales manager", etc. They know their stuff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your great experience with Becky and Hendrick Acura Overland Park. We appreciate your business. Thanks, Your Hendrick Acura Overland Park