Reviews
Write a reviewDave Elbow
Your dealership was the first one we stopped at. Glad we did. You have a fine employee in Luke Mccrumb. Very helpful and no pressure. He has been very responsive on a few follow up items. Trinidad was very professional and efficient. I never met Felicia but she sound r very friendly on the phone messages she left.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A Dream Come True
Hendrick Acura did an amazing job helping me get a beautiful car. I was treated with respect and appreciation, which is hard to say for other dealerships. Monty and Ibrahim did an excellent job working with me and meeting my expectations. I would recommend Hendrick Acura to all, especially any ladies who are car shopping on their own.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
An Exceptional 2018 Acura MDX Purchase
Ibrahim and Monty provided us with an exceptional car buying experience. After being baited and switched at an Acura dealership in our hometown of Tulsa, Oklahoma, the nearest MDX in which we were interested was 250 miles away in Overland Park, Kansas. My wife had been communicating with Monty and told him we were on our way from Tulsa on Saturday, Sept. 15. When we arrived at at 3:30, the car was already detailed and fueled up. We took a test drive, inspected the car visually and two hours later we were driving our pre-owned 2018 MDX home to Tulsa. Five days later, we received several Acura branded promotional items that I, my wife and daughter each picked out from the parts department. Our understanding is that Ibrahim purchased these items on his own for us. Just another example of the exceptional service the Hendrick team provided us, even though it was something that wasn’t necessary. In short, I would refer friends and family in Tulsa to Hendrick Acura, and my wife and I would return to Hendrick again as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Team
I've bought 7 cars in the last 10 years, this was by far the best dealership I've ever dealt with. The teamwork and professionalism was awesome. I drove 5 hours to get my new car they prepared everything for me from documents, car detailed and ready out front upon my arrival. My next car I would drive 20 hours just to go back to this awesome team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thorough
Great attention to detail! I highly recommend this dealership for sales and service. In depth explanations for all associated service items. Clean and friendly all around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Positive.
Willie was professional, reviewing the possible areas of service, but not pushy, which I appreciated. I really appreciate the customer waiting lounge & all the available refreshments!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Acura TLX
Hendrick Acura addressed all of my concerns quickly and accurately. I was offered a loaner vehicle without having to ask. They had great communication and kept me up to date on the progress of my repair. I would highly recommend this dealer for any and all maintenence and repair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
👍🏽👍🏽👍🏽👍🏽
Happy with the dealership, very nice and honest and willing to work with me!!!! Would recommend it to anyone.go check them out! Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
Performed routine service and found a bad battery with efficiency. Vehicle was still ready within the allotted time. All done with pleasantries from everyone involved
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New RDX purchase
I did not intend to buy a new car, just look at them. But Melissa Adrian was so friendly and knowledgeable, I quickly changed my mind. Everyone at the dealership was friendly and helpful. I would definitely recommend both Hendrick and Melissa to anyone looking for a new Acura..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car