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Lithia Springs Ford

(473 reviews)
Visit Lithia Springs Ford
Sales hours: 8:30am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:00am–6:00pm
Tuesday 8:30am–8:00pm 6:00am–6:00pm
Wednesday 8:30am–8:00pm 6:00am–6:00pm
Thursday 8:30am–8:00pm 6:00am–6:00pm
Friday 8:30am–8:00pm 6:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (855) 353-1020 (855) 353-1020
Used (877) 831-8397 (877) 831-8397
Service (888) 496-6288 (888) 496-6288

Reviews

(473 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Springs Ford from DealerRater.

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Outstanding customer service from beginning to end. MR....

Outstanding customer service from beginning to end. MR. Q , SHOUT OUT TO YOU. He went above and beyond any expectations that I had. This is the second visit to this dealership. I highly recommend Lithia Springs Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great staff in service department . Helpful and...

Great staff in service department . Helpful and informative . They texted and called to keep be informed and recommended actions. Definitely would recommend these guys to use

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Was very satisfied with the service I received. Everyone...

Was very satisfied with the service I received. Everyone was very polite and attentive to me and nice. Thanks for your help. Would come again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love this dealership there so courteous and on point...

I love this dealership there so courteous and on point with everything how to unite like this dealership. I would recommend this dealership to everyone I know Rick and his crew always does a good job for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Richard was a great service rep. thanks again for all...

Richard was a great service rep. thanks again for all your help. Look forward to keeping my truck in great shape with the guys at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

great place

Donna did a great job with the initial sales and answered...

Donna did a great job with the initial sales and answered all our questions. Patrick was nice and courteous. Overall great experience and excellent prices! Job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very helpful without being suffocating or...

Everyone was very helpful without being suffocating or making me feel pressured to buy. The entire process went at my pace & not theirs. Tim showed me all about the interior gadgets & walked me through using the app. He was very patient & answered all my questions. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Richard is a great service advisor. He make sure your...

Richard is a great service advisor. He make sure your vehicle is returned when it's promised to you. He put the wipers on after the vehicle came out of the service area. He's a great service advisor. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

These guys were great, they made a t easy to buy a truck....

These guys were great, they made a t easy to buy a truck. I will recommend them to friends, and I will be shopping there again. Thanks, guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to get an appointment. Service manager very friendly...

Easy to get an appointment. Service manager very friendly and attentive to me and my needs with service in my vehicle. Kept informed of status of service being done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.