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Ettleson Buick GMC

(1,484 reviews)
Visit Ettleson Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (708) 384-6005 (708) 384-6005
Used (708) 223-7074 (708) 223-7074
Service (708) 223-7441 (708) 223-7441

Reviews

(1,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ettleson Buick GMC from DealerRater.

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Another pleasant car buying experience

This is the sixth car we have gotten from Ettleson in La Grange. Our sakes people, Keith and Dan were most knowledgeable and patient as we went through the selection process. I would recommend this dealership to anyone looking for a fair price and courteous treatment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a sixth car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -The Ettleson Cadillac Buick GMC Team

A Grand Slam organization

I have purchased 4 cars from Ettleson and each time the experience was professional, courteous and a customer friendly process. Each time I worked with Mike Foster who made me feel like a part of the Ettleson family. Best deal shop I have work with in my 50 years of driving an automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a fourth car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -The Ettleson Cadillac Buick GMC Team

Fantastic

Dan and Dave were a treat. Very helpful throughout the entire process. Friendly and knowledgeable. Would recommend them to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Ettleson Cadillac Buick GMC Team

Awesome job guys as usual

You guys did a great job car was ready when I was told keep up the great work will def bring car back when needing work done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. -The Ettleson Cadillac Buick GMC Team

Brian did a great job for me.Very satisfied.

BRIAN did a great job. Very satisfied. He made sure my car was repaired under warranty. Very satisfied with the result. And he explained the ectended warranty he quoted. Carlo Santucci.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. -The Ettleson Cadillac Buick GMC Team

Oil change and tire rotation.

I was pleased with the service. Brian was very helpful to facilitate this. The service was done in a timely manner and the waiting area was very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. -The Ettleson Cadillac Buick GMC Team

Always fast & reliable servive

Service work done professionally and reliably by Ettleson employees. Dealership employees always go the extra mile to be sure that things are done properly and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. -The Ettleson Cadillac Buick GMC Team

My scheduled appointment

They took me right away and finished at a good time. They were able to service my needs without a long wait. The waiting room was clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Ettleson Cadillac Buick GMC Team

Very professional and no pressure

I recently purchased a car and I was very satisfied with sales person and employees of Ettleson. I would recommend to other friends and family to buy a vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. -The Ettleson Cadillac Buick GMC Team

Nice people responsive and thorough.

Sale and service are always excellent. Kieth and Chuck are exceptional to work with. I have also found them to be transparent and willing to help in anyway possible to make the buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Ettleson Cadillac Buick GMC Team