Reviews
Repaired brake warning light
Very satisfied with the service that was done to repair my brake warning light. Except for the delay due to the part being out-of-stock due to the strike, everything was handled very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Team
I was very impressed with their level of professionalism,...
I was very impressed with their level of professionalism, desire to provide all on my wish list, and my payment range on a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Team
GREAT customer service - honest, friendly, top rated
I have been dealing with this dealership for many years and have never encountered a problem that couldn't be solved. I have complete faith and trust in them and would recommend the sales staff as well as the service department to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Team
Everyone was helpful & courteous.
Had a great experience with this "new" dealership. Had been a Chevy man then decided to try out GMC. Everyone including the sales person was knowledgeable about their products and very helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Team
Excellent customer service
Treated fairly. Excellent customer service. Have been coming to this dealership for 20 years. New owners are even more family oriented than previous owners were. My loyalty was honored and appreciated and I know that my future visits to Service for maintenance will be treated the same.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Al Piemonte Team
Smooth
Went to look at Grand Cherokee and worked with Salesman Ron Brown. Ron was great at explaining all of the features in the Jeep and how they work. I ended up buying the Jeep. I also worked with Dave Webb that made signing all of the paperwork easy. I recommend this dealership because everyone is laid back and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Al Piemonte Team
Joe Cardenas and John David were very helpful and...
Joe Cardenas and John David were very helpful and knowledgeable. They both knew how to handle people especially new car buyers like my family. S
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Al Piemonte Team
Best experience at a car dealership
My husband and I walked in the dealership at 5:30 on a Saturday night looking for a new truck. Mark and jon David were very helpful and knowledgeable. They made our experience easy, stress free, and got us in the truck we wanted! Highly recommend Al Piemonte gmc In Elmhurst!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Al Piemonte Team
Service Visit
Great service visit. We knew this visit will take a couple of days. The service advisor had my loaner ready when I got there and the paperwork ready for my appointment as promised. He then kept me updated with status all along the way and made sure I felt comfortable with the updates.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Al Piemonte Team
Highly recommend Mark Genthe! Friendly staff
The whole staff made the process fun and Mark helped work out a deal on a used car for me. He was knowledgable and honest. In the finance department, Ervin was patient and funny. I'm happy with my new car and recommend shopping with AL Piemonte!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Al Piemonte Team