Reviews
Service at this dealership is fast and the service
Service at this dealership is fast and the service advisor (Jimmy) knows his stuff about SUV's.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a fast service experience at Al Piemonte Buick GMC and that Jimmy was able to assist you with his expertise on SUVs. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
Recently experienced a breakdown with my 2023 GMC Sierra
Recently experienced a breakdown with my 2023 GMC Sierra truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck needed a new engine. They had me come back in and get a loaner vehicle, as this type of repair will take weeks. Not Happy with GM itself for the quality of this truck, but at least the dealership is trying to make it right. Hope the truck is as good as new when I get it back? Really glad the dealership gave me a loaner without any problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Leo. We understand how frustrating it can be to deal with vehicle issues, especially with your 2023 GMC Sierra. We're committed to providing the best service possible at Al Piemonte Buick GMC, and we're glad to hear that Jim and Todd were able to assist you by arranging a loaner vehicle so smoothly. We appreciate your feedback and hope your truck is restored to perfection soon. If you have any further questions or concerns so we can improve and earn your 5-star rating, please feel free to reach out to us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
Very present janet was very helpful and had the car ready
Very present janet was very helpful and had the car ready in less time then she said it would take excellent service janet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We appreciate you taking the time to recognize Janet for her excellent service at Al Piemonte Buick GMC. We’re glad to hear that she was helpful and had your car ready sooner than expected. We look forward to seeing you again for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
I came in very nervous about my situation.
I came in very nervous about my situation. The first sales rep that broke me was horrible but Sebastian Reyes Garcia and Lanell Gray made the deal happen! I and forever grateful and will be returning with my son. Thank you both so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that Sebastian and Lanell were able to assist you through your experience at Al Piemonte Buick GMC. We greatly appreciate your trust in us and can't wait to welcome you and your son back for your next visit! If you need anything else, don't hesitate to reach out. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
Allowed me to schedule my repair quickly, was interested
Allowed me to schedule my repair quickly, was interested in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Very positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We’re thrilled to hear that you had a positive experience with the repair process at Al Piemonte Buick GMC. Our team strives to provide timely feedback and accurate estimates, and we're glad we could meet your expectations. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
The staff was absolutely amazing!
The staff was absolutely amazing!! I will recommend them to everyone that is looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We truly appreciate your kind words about our staff at Al Piemonte Buick GMC. It's fantastic to hear that you had such a positive experience. We look forward to assisting you or anyone you recommend in the future. Drive safely! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
I arrived earlier than my set appointment however the
I arrived earlier than my set appointment however the guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm glad to hear that you had a positive experience at Al Piemonte Buick GMC, and that Tod was able to assist you effectively. We appreciate your understanding with the wait time and are pleased that the job met your expectations. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
Pricing seems high.
Pricing seems high. If you want to keep customers that buy their vehilces from you, and keep them from going else where pricing needs to considered for the customer. To say that the service that is rendered at the dealership is the best you'll get for your vehicle, and all services are priced accordingly is simply not true. There are pleanty of places. Yes, one would think for a little more money that the service would because of GM product, GM dealership for service is done better. As it should be, but please don't gouge the customer that wants the best for their vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts with us. We appreciate your feedback regarding pricing at Al Piemonte Buick GMC. It's important to us that our customers feel they are receiving value and quality service for their vehicles. We continuously strive to provide the best experience possible and would welcome the opportunity to discuss your concerns further. Please feel free to reach out to us directly, and we will do our best to address any issues you may have. Your input is invaluable in helping us improve. Thank you again for your comments! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
I went to a different Buick dealership and had an awful
I went to a different Buick dealership and had an awful experience. I went to Piemonte and had a completely different experience. Rocky was personable, thorough, and listened to my needs! Every team member I met was very helpful in the process. I would highly recommend this dealership to anyone seeking to have a good experience. Walked away with the exact car that I wanted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that your experience with us at Al Piemonte Buick GMC was exceptional and that Rocky was able to assist you in finding the exact car you wanted. Our team works hard to ensure that every customer feels valued and listened to. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
Alex alverio es un buen vendedor me siento muy feliz por
Alex alverio es un buen vendedor me siento muy feliz por todo lo que me ayudó…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
¡Gracias por tus amables palabras! Nos alegra saber que tu experiencia con Al Piemonte Buick GMC fue tan positiva y que Alex pudo ayudarte de la mejor manera. Esperamos verte de nuevo pronto y que disfrutes de tu vehículo. ¡Gracias por elegirnos! Atentamente, El equipo Al Piemonte Buick GMC 888-851-4025