The New Babylon Honda

On almost every occasion, actions like not installing hardware properly or breaking hardware and not notifying me. Is totally unacceptable. The service department consistently demonstrates a don't care attitude. It is extremely obvious that the completion of a task quickly is the utmost importance even if it compromises the quality of the work. I am even told by service advisors that nobody seems to complain about the things that I complain about. My response is that nobody know reviews the work and looks at it like I do. There are probably hundreds of customers out there driving cars with improperly installed hardware or missing hardware.

Was not good at all... online prices was very different than the prices when you get there...

Peterson Besson was amazing! He walked me through the whole process while taking his time to explain everything to me…I really felt like I was in great hands…I am a satisfied long term customer…and I will be referring all of my friends and family to him. Thank you so much Mr. Besson!

I brought my vehicle in for a recall issue. Vanessa in the service department was phenomenal and took care of everything! Thanks

Melanie service adviser is top notch and very helpful and knowledgeable. She went out of way to keep me posted

I cannot say enough of how incredibly professional, kind & wonderful dealing with everyone at Babylon Honda has been. From Chaneen's outreach after I made an inquiry to their welcome when I arrived. And finally my purchase, I had asked "please make this easy & painless on me" as I was trading in my 2023 Toyota Rav 4.....which is considered new but I unfortunately did not have good experiences with the dealership who I purchased the vehicle from. I wanted out! It was exactly what they did! Outstanding. I have been to many dealerships on Long Island & would recommend this dealership over them all! Just Real, honest down to earth individuals! Thank you all!

Vanessa was very sweet and thoughtful. Will definitely recommend people I know to go there.

excellent, fast and good prices. The communication was excellent as always. I will continue to take my car to The Babylon Honda for maintenance and services,

Steven Ferchak was excellent. He listened to my concerns, was thorough and most of all his communication was perfect. He promised to call me the day I dropped off the vehicle. I heard from him later that day. He informed me that the vehicle was checked out and was part of a recall. He let me know the part was in stock and it would be completed within 1-2 days. Next thing I know, Steven called me the next day, informing me that the job was complete, there was no charge and the time that the vehicle could be picked up till. Perfect, from start to finish. I will certainly be looking to come back to Babylon Honda and look for Steven again in the future.

It was very well done. I will be back. Everyone was great and respectful .nice place