Reviews
Abraham in service handled my recall service for my 2013
Abraham in service handled my recall service for my 2013 Accord and it was seamless. They gave me an appointment for the same week I called and the car runs better than ever now!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone at the dealership was very friendly and helpful.
Everyone at the dealership was very friendly and helpful. It came recommended by a few people I know. I was happy they could assist me with my trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Helen, Thank you for your wonderful feedback! We're so glad to hear that our team made your experience a positive one and that we could assist you with your trade-in. It means a lot to us that you came in based on recommendations—there’s no greater compliment! We appreciate your trust and look forward to helping you again in the future. Best, The New Babylon Honda Team
Once again Melanie went above and beyond to assess my
Once again Melanie went above and beyond to assess my car’s problem, make a sound recommendation, get the part quickly, and get me in and out in the promised short window. So grateful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, Thank you for taking the time to share your experience! We’re so glad to hear that Melanie once again delivered the exceptional service you’ve come to expect. We truly appreciate your trust and loyalty, and we’ll be sure to pass along your kind words to her. Looking forward to seeing you next time! Warm regards, The New Babylon Honda Service Team
Vincent did a great job with my service needs.
Vincent did a great job with my service needs. He explained details, costs and expected wait time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi BF717, Thank you for the great feedback! We're happy to hear that Vincent provided clear communication and excellent service during your visit. We’ll be sure to pass along your kind words to him. We appreciate your business and look forward to assisting you again! Best regards, The New Babylon Honda Service Team
Dealership is fine.
Dealership is fine. $350 to replace a key is usury. Honda rates a zero for maintenance pricing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bill, Thank you for your honest feedback. We’re glad to hear your experience at the dealership was positive, but we completely understand your concerns regarding the cost of key replacement. Pricing on parts like keys is set by the manufacturer, and unfortunately, we’re limited in what we can control. That said, we always aim to provide transparent service and do our best to offer value wherever possible. We appreciate your business and hope to better serve you in the future. Best regards, The New Babylon Honda Team
Amazing service.
Amazing service. I knew what I wanted and Jules delivered exactly that! Everyone in there was really helpful and super nice! The New Babylon Honda is great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Derrick our salesperson was very helpful before and after
Derrick our salesperson was very helpful before and after our purchase negotiating the price and answering all our questions about the car .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very professional and courteous and the service
They were very professional and courteous and the service advisor explained everything clearly where I understood
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always friendly and helpful, explains what and why a
Always friendly and helpful, explains what and why a service is needed, Advisor very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Advisors always explain what and why of service needed.
Advisors always explain what and why of service needed. Friendly staff, keep me informed of what’s happening
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair