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Fitzgerald Chevrolet Cadillac Hagerstown

4.4
(181 reviews)
Visit Fitzgerald Chevrolet Cadillac Hagerstown
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 282-8436 (888) 282-8436
Used (888) 285-0401 (888) 285-0401
Service (888) 287-0023 (888) 287-0023

Reviews

4.4
(181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Chevrolet Cadillac Hagerstown from DealerRater.

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5.0

Mark Lawson is wonderful to have working for you. He was...

Mark Lawson is wonderful to have working for you. He was attentive, thorough and a pleasure to work with. Thanks so much Mark and the Fitzgerald team. John in finance, did a great job as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
5.0

Mark Lawson did a great job of helping me find the...

Mark Lawson did a great job of helping me find the vehicle I needed. He went out of his way to answer all of my questions and gave me as much information as possible. He was polite and courteous throughout the entire financing process. Fitzgerald Auto Malls' stress-free environment is perfect for the car buying experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
5.0

My salesman Mark Lawson was excellent. He listened to...

My salesman Mark Lawson was excellent. He listened to what I was looking for. Found it got me into a payment I was comfortable with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
5.0

Mark was very helpful and found me exactly what I needed....

Mark was very helpful and found me exactly what I needed. I had very specific requests with a not very flexible budget! I couldn’t be more pleased! Thank you !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
5.0

Very helpful and diligent getting us the best deal!...

Very helpful and diligent getting us the best deal! Friendly staff through the entire process! I really hate that you are forcing me to type a minimum of 25 words!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
5.0

I came in to look at and test drive a car I found online....

I came in to look at and test drive a car I found online. I worked with Brandon Kendrick. He was great to work with and made the process go smoothly. Happy with purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
5.0

It was a great experience. Thank you Mark Lawson...

It was a great experience. Thank you Mark Lawson especially and all Fitzgerald Chevrolet Cadillac Hagerstown team, for their great and fastest service we ever received!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
5.0

Pepe was great and answered all our questions....

Pepe was great and answered all our questions. Unfortunately you didn't have a Cadillac CTS which is what we were looking for. We found a CTS elsewhere and purchased it but would recommend your dealership to anyone looking for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
5.0

Great experience. Thomas was my main sales guy, and...

Great experience. Thomas was my main sales guy, and Robbie was besides him learning. They were both phenomenal . Thomas was very friendly, educated on the Ford Edge, and made the experience about the customer. I had a monthly payment range I wanted to stick in, originally I was above it? But with help from Thomas and his GM they brought my monthly payments down. Anything was my finance guy, he was wonderful and made sure we weren't pulled into any deals that would not benefit me. Out of all the deals Fitz sells, he only recommended me purchasing one because of how well the used car was maintained before, and what would benefit me the most in the long run. Thank you guys for making the usual painful experience fast, easy, and fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
5.0

Completely Satisfied!!!

Phil Curtis was fabulous at helping me decide which 2019 Equinox was for me. He was very kind and it was an amazing experience . Im so happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.