Reviews
Timothy Churchill was our sales rep and he did an amazing
Timothy Churchill was our sales rep and he did an amazing job. He went out of his way to help us. He is an Excellent Sales Rep!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer dissatisfaction seems to be their specialty.
Customer dissatisfaction seems to be their specialty. I dropped off my car with a check engine light on Thursday and received a call on Tuesday that my car was done. I picked up my car at 8:00 and drove two miles down the road and the light came back on, turned around went back and Jason said that they would get it right in and I should be out of there in an hour. seven hour later the car was still not fixed. At that point I decided that the service department was completely incompetent and took my car. As it turns out the only thing they did was clear the code on the first go around and never did any troubleshooting to find out why the light had come on. Not only is that lazy but it puts the customer and the vehicle at risk. That in a nutshell is how much they care about their customers. One last item when I dropped my car off it was clean and when I picked it up it was another slap in the face as my car was filthy. I can't imagine why GM allows such substandard practices to take place in their dealership network. I will never go near this dealership again !
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we prove you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Dawn Tate CRM 941-493-5000 ext. 5170 Thank you.
I would not recommend the service department.
I would not recommend the service department. I have a noise coming from the drivers side window especially at higher speed. I made an appointment for Jenkins Chevrolet to diagnose the problem which they suggested replacing the weather stripping around the window. Brought my car back in for another scheduled appointment for them to replace and after 6 days the weather stripping was finally replaced. This did not fix the issue at all and still getting a loud noise. I’ve tried contacting Jenkins Chevrolet multiple times through phone calls and text but have not received a call or text back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 941-493-5000. Dawn Tate CRM
Buyer BEWARE Not transparent on pricing.
Buyer BEWARE Not transparent on pricing. I do not recommend this dealership for purchasing a car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a pleasant experience working with Dave.
Had a pleasant experience working with Dave.. He was patient with our questions and made himself available even on his day off. Will contact him again next time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Tim Churchill helped me purchase my 2025
My salesman Tim Churchill helped me purchase my 2025 Tahoe from Michigan. From the salesman to the financial dept everyone was awesome and it went so smooth. So i would recommend Tim and staff to help no matter what state your in!great job everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not a fan of buying cars due to some bad experiences in
Not a fan of buying cars due to some bad experiences in the past but I can tell you that has changed since purchasing my New Tahoe from Jenkins Chevrolet Of Venice. I worked with Payton and he was so knowledgeable and polite it really made for a quick and easy buying experience. I will be returning in the future when we are ready to get another vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Devin Was our sales Consultant, he was very easy to work
Devin Was our sales Consultant, he was very easy to work with and very understanding of what we were able to do financially as a younger couple and tried to help us stay within Our budget. I know car Buying can be scary for some but Jenkins Chevrolet Has a very friendly group of people who were all down to earth and made our car buying experience very enjoyable. Would also like to mention the sales manager, TJ, who assisted us in the deal and the Gentleman in finance from the garden state, I’m sorry I forget your name. I look forward to doing business with you guys in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Make sure if you buy a car new or used and invest in an
Make sure if you buy a car new or used and invest in an extended warranty through GMC that you read the fine print or research problems specifically with the torque converter on any of their vehicles. We bought one and the warranty company specifically stated that they weren't covered under the warranty. We bought a traverse. There is a class action lawsuit dealing with issues specifically for this being heard in March. Ours is failing and we were told it's our problem. They know/knew this existed on their vehicles and have failed to address or fix/compensate people for this specific issue. Just a heads up. We won't be the first or last this happens to.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Horrible experience!
Horrible experience! Dropped my corvette off on December 10 for an a/c repair that I know & verified through other Vette mechanics should’ve only taken a week at most! It’s now going into a month and they still have my car! I’ve been told several times it’ll be ready at end of the week. I’ve asked to speak to a manager several times with no call backs! On Tuesday 12/31 it was supposed to be ready, of course I had to call to find out if I was still getting it today & was told after putting my car back together, on a test drive it was showing traction control issues! I didn’t have that problem when I dropped it off & it sat in a garage bay for a month now! Sounds to me like they messed something up when putting it back together! My bill is over $5k for this? Once again I’m told it’ll be ready today 1/2/25! Not gonna hold my breath! Maybe I need to get an attorney involved?
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair