77 Auto

Straight to the point and got me what I needed. Only facts from this man. Hope to see him get opportunities within the company. Very reliable.

Staff very pleasant especially Fred and Raheim, Very knowledge,Fair Priceing Great experience and they work with you Thanks alot Raheim

Absolutely horrible experience. Took the day off work to purchase a car from them. I had an appointment set, documents sent, my trade in vehicle was meticulously cleaned, and we brought plenty of capital for a down payment. The Ford Escape they advertised was exactly the vehicle and package that I had spent hours researching. I called before I left Fountain Inn to verify my appointment and wanted to see if it was OK if I showed up a bit early, which I was assured would be fine. After a two plus hour drive up I was informed that the vehicle WAS NOT THERE!!!! After almost two hours sitting at this “dealership” I was then given the salesman upsell of a more expensive vehicle that I was offered at an insultingly high price. No apologies or no concessions for their ENORMOUS BLUNDER!! So……..back in my original vehicle we go, sat in traffic for an hour and a half, and then the lovely two hour drive back to Fountain Inn……….WITHOUT THE NEW CAR!! This debacle cost me a days work, gas, unnecessary miles on my trade in vehicle, and an enormous amount of wasted time. To say I was furious would be a serious understatement! To add insult to injury, my credit was pulled FOUR TIMES TODAY!! WITHOUT THE VEHICLE BEING THERE!!!! When I inquired about the hard pull(s) on my credit, I was simply told to dispute it!! Such a frustrating and insulting day, I would HIGHLY recommend staying away from this operation and their deceptive tactics…….it will save you time, money, and a TON of aggravation!! NEVER AGAIN 77 Auto…….

Raashad was great! He was respectful and down to earth and got me in a vehicle the same day, no issues! I'd highly recommend 77 Auto! Thanks Raashad!

Unprofessional and a waste of time. I made an appointment for 4:15 pm, December 2nd via telephone with sales person Gabby. I met with a different sales person, not Gabby when I arrived. I provided my personal information as well as information on my vehicle that I will be trading in to the sales rep. He took my information and returned ten minutes later, apologizing stating “we’re sorry but for vehicle that I was looking purchase, a 2021 Escalade ESV Is not available because it is currently being driven by the owner, Megan Brown”. I spoke to the front desk to the female sales manager and she confirmed it. Almost as if it’s something normal that she does. I drove over a hour and responded to multiple text messages from 77 Auto, confirming my appointment. One message at 9:05am, 2:00pm and 4:15 checking in for my appointment. After being here for a total of 20 mins and confirming my appointment twice before I arrived, not once did they tell me that the vehicle is not here. Even when I checked in, they confirmed my appointment and the vehicle. Also, after telling me the vehicle is not at the location, they had the nerve to ask to run my credit to tell me what I would finance the vehicle for. I actually felt bad for the sales rep. I can’t remember his name but he was a nice kid. I blame Gabby, management and more importantly the owner. I purchased plenty of cars, I have my own business and I was looking to upgrade to a newer Cadillac.

Worst dealer ship ever ran my credit for a suv that was not on there lot should have let me see the suv first and test drive , when the suv arrived it was nasty inside rims was all crashed up with curb rash and big chips out the rims tires was bald and 4 different tires and almost 2 years apart on each one tire was from 2019 -2020 and 22 I told them I did not want the vehicle and said paper work was done nothing they can do . They finally agreed to put new tires and put crappy cheap tires on a Escalade . If was not for a big family and a baby due any day would never bought a vehicle from them . Do not buy from this place do not care for there customers

Thank you to the team down at 77 Auto for helping me get in my new car. Javon Dixon my salesperson did an excellent job. He called me Saturday stood on his word and got it done. If you need a car this is the place to go.

Me and my wife got a 2013 Jeep Wrangler from 77 Auto in Rockhill Sc and 2 days after we got it we had a problem.We had to buy brakes and get an alignment! Next Weeks go by and then we realized we needed a Sway/Track bar and a bolt that have rusted thru the muffler!!!So we called 77 Auto service 2 months ago and they say the parts haven’t come in as of yet and it’s been over 2 months I called them today and the service manager Mr.Wyatt was very disrespectful and rude plus thought the issue was funny!!!!

Caden did a great job being patient with me and husband and meeting all of our needs. He did not disappoint at all to make sure we got the vehicle we wanted and needed. Thank you for all your help!!!

Raheem thanks for walking me thru the process. Thanks for not trying to over sale me. Mike, i think your sales staff especially Raheem represents 77 Auto well. Crystal in the finance department did a good job of working with my budget to get an extra warranty. She listened to my needs and was able to get me in a warranty that I felt comfortable. Eugene, from Charlotte NC