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Germain Kia of Columbus

(491 reviews)
Visit Germain Kia of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 12:00pm–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (614) 212-2264 (614) 212-2264
Used (614) 212-4639 (614) 212-4639
Service (614) 682-8423 (614) 682-8423

Reviews

(491 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Stew has been a wonderful salesman.He went beyond what...

Stew has been a wonderful salesman.He went beyond what most salesman would do.He made sure to put me in the car I wanted,and to find one I could afford.He was/is a very friendly guy and I would recommend him to anyone of my friends or family members.Keep up the good work Stew... Sincerely, Darla Price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

We are a returning customer from buying a new Kia Sorento...

We are a returning customer from buying a new Kia Sorento back in 2004. We were looking for a new vechile. Steve Brown was very helpful and answered our questions and did not pressure us into buying anything. We ended up buying a Sorento SX and the Optima SX. Jaleon was great in getting us low interest rates and explaining everything to us as we went along the process. Both Steve and Jaleon were AWESOME and we will be back again time and time again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a nice exsperience at this dealership, had been...

I had a nice exsperience at this dealership, had been looking for the same vehicle at many other local dealerships, sadly they did not earn my business. Wanted to test drive the kia at another dealership, they made me drive the vehicle in an obstical course at there dealership, did not want to put miles on the car? I did not get a chance to see how the car/cars would perform on the open road, a new meaning to the term were Dealin.. I left, the next dealership was Hatfield Kia, and I drove around to see what supply the dealership had, important to have a choice and an assorative of colors and packages to choose from. Terry Mowder greated me with professionalism, and answered all of my questions and concerns about the kia model I was looking at and compared the sorento and the sportage, to give me a better idea of what would be functionable for my needs and my family. Thank you again Mr Terry Mowder for all the information Ive learned from you about the kia,and for being a professional sales person that cared what I wanted and did not try to sell me a vhehicle that I did not want. I absolutely love to drive my new Kia, My husband and friends use to call me mustang mom, now Im known as kia soccer mom...thank you so much for being a friendly dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David is the greatest guy. You really feel like you've...

David is the greatest guy. You really feel like you've known him your whole life. I appreciated his kindness and help in purchasing my first new car. I had gone to two other dealerships that same day and was a nervous wreck due to the high pressure of the previous places. I felt played at the other places but felt taken care of with David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We appreciate Stew's help in finding a car for our...

We appreciate Stew's help in finding a car for our daughter! He was very friendly and went above and beyond to find a car that met our budget and also the requirements of a 16 year old girl! Thanks for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Steve Brown we great to work with, knowledgeable,...

Steve Brown we great to work with, knowledgeable, customer oriented. Definitely would send more business his was if the opportunity arises. Came away completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall a great experience. Susan was very friendly and...

Overall a great experience. Susan was very friendly and knowledgeable about the vehicle I purchased. Outstanding customer service from the first contact to the signing of papers, and not to forget Jeremy in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

this was the best car shopping experience i've ever had....

this was the best car shopping experience i've ever had. i was very picky about what i wanted and had several obstacles in obtaining it but steve was very patient and continued to work with me until i was satisfied. i would recommend this dealership and espeacially him to everyone. i will definitely be back for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stew Smith was very helpful and informative. He was...

Stew Smith was very helpful and informative. He was personable and funny and a refreshing change from most car salesmen. He made me feel comfortable & I felt like he tried his hardest to help me find the perfect car for me. I would return and would recommend! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Tim Neilson (hope I am spelling his last name correctly)...

Tim Neilson (hope I am spelling his last name correctly) was very good to work with. He was very accommodating to our 24 hour test drive request. He seemed to very honest with his answers to our questions. He honored our price agreement that we discussed over the emails. We live about an hour and 15 minutes West of columbus and we chose to do buisness at Hatfield Kia because we had a good rapport with Tim over the phone and through emails. Again, he come off as being honest and didn't pressure us at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.