West Hills Mazda

Reviews

4.9
(240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Very pleasant, with friendly, and understandable people.

Very pleasant, with friendly, and understandable people. Who helped me out 100% of the way.

5.0

Excellent

Great service with Cole! Answered all my questions, made sure I was out of there within the hour. Went past the hour but he informed me it would take another 15 min to install my filters which was fine.

Dealer response

Alexis, we appreciate your five-star review for West Hills Mazda! It's great to hear that Cole provided you with excellent service while completing the work in a timely and communicative manner. Thanks for choosing to work with us and for taking the time to share your experience!

5.0

Excellent buying experience with Chad Bass, Derek Foster

Excellent buying experience with Chad Bass, Derek Foster and Magdy. They were professional and helpful every step of the way. Chad spent a lot of time going over the features of my new Mazda. I would highly recommend this excellent team and dealership.

Dealer response

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Chad, Derek, Magdy, and the West Hills Mazda team. Drive safely, and we hope to see you back again down the road!

5.0

Great friendly service

Great friendly service from Cole and team, professionally prepared and knowledgeable on all mazda, prompt and convenient, shall be back again for service Nice going

Dealer response

Your review means a lot to us, Nick! Thank you for choosing West Hills Mazda and for sharing your kind words about Cole. Drive safely!

5.0

I got my Mazda serviced at West Hills Mazda yester

Excellent service from Cole. He was courteous and provided prompt service. Very knowledgeable about Mazda. I will go back to West Hills Mazda again for service

Dealer response

We really appreciate this feedback, Monica! Thank you for choosing West Hills Mazda and for sharing your experience with Cole. Drive safely!

5.0

My experience with the West Hills Mazda Dealership was

My experience with the West Hills Mazda Dealership was Friendly-Fun-Fair-Faithful and Fulfilled. The Sales Team treated me and my companion with respect and, as if we were a part of their Family. Chad, the Manager, really listened to my requests and essentials and did his very best to accommodate every condition; from tight negotiations with the person I brought to assist me, communication with my financial institute, instead of using one of their companies; to traveling more than half the necessary distance, across the Hood Canal Bridge, to deliver my car to me personally. Great Job West Hills & Chad…. Top-Echelon Dealership!

Consumer response

My experience with the West Hills Mazda Dealership was Friendly-Fun-Fair-Faithful and Fulfilled. The Sales Team treated me and my companion with respect and, as if we were a part of their Family. Chad, the Manager, really listened to my requests and essentials and did his very best to accommodate every condition; from tight negotiations with the person I brought to assist me, communication with my financial institute, instead of using one of their companies; to traveling more than half the necessary distance, across the Hood Canal Bridge, to deliver my car to me personally. Great Job West Hills & Chad…. Top-Echelon Dealership!

Dealer response

Thanks for this great review! It is exciting to hear that Chad and the team provided excellent assistance. We are glad to have you as part of the West Hills Mazda family!

5.0

The dealership was great and my service was completed

The dealership was great and my service was completed timely. Rodney kept me informed. Rodney

Dealer response

We are excited to hear that Rodney provided excellent communication. Thank you for working with us here at West Hills Mazda.

5.0

Wonderful experience! Would highly recommend this

Rodney was very helpful and our oil change was completed in the estimated time frame. We were treated to hot drinks while we waited and were given a coupon for a free car wash! Very good experience. Thank you!

Dealer response

Judy - Thank you for leaving West Hills Mazda this wonderful review and for trusting us with your vehicle's oil change. It was our pleasure to serve you! Rodney will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

5.0

The dealership service is always good and the employees

The dealership service is always good and the employees are friendly and attentive. The person who helped me this time was Cole.

Dealer response

Sue, it makes us proud to know that Cole and our team always deliver the quality service you deserve during your visits to West Hills Mazda! Thank you for the 5 stars!

5.0

West Hills Mazda provides great customer service and

West Hills Mazda provides great customer service and communicates what repairs or service that needs to be done in a clear and informative manner.

Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the West Hills Mazda team. Drive safely, and we hope to see you back again down the road!

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