West Hills Mazda

4.8
(127 reviews)
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(360) 479-1353 (360) 479-1353

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About our dealership

This seller has been on Cars.com since October 2019.

Reviews

4.8
(127 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Awesome customer service! Brian was very helpful &...

Awesome customer service! Brian was very helpful & provided us with lots of information regarding the vehicles we were interested in! And Chad was very enthusiastic and helped us complete our forms quickly!

Dealer response

We appreciate the five stars! Thank you for rating West Hills Mazda and have a great day.

5.0

West Hills Mazda rocks! I really love the customer...

West Hills Mazda rocks! I really love the customer service plus the great selection of cars. My family and I enjoyed the honesty and respect of the workers there. Thanks to Brian and Chad. They really helped my family and I go home with a car today. I really appreciate it. Thank you. - Corey and Alexcis

Dealer response

We hope to see you again soon at West Hills Mazda. Until then, take care!

5.0

Having looked at a few cars before arriving at West Hills...

Having looked at a few cars before arriving at West Hills Mazda, I was not hopeful about finding a good car in my price range. However, the first vehicle in was shown was the one I ended up buying. The '09 Nissan Murano is in excellent condition and priced extremely fairly. All the team members I came into contact with were professional, courteous and friendly. I couldn't be happier with my new/used car.

Dealer response

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at West Hills Mazda.

5.0

Great service with a smile. Very kind and accommodating,...

Great service with a smile. Very kind and accommodating, they helped me find my new vehicle in only a couple hours. Big thanks to Bryce and Jose

Dealer response

Thank you so much for your review of West Hills Mazda! We truly appreciate the feedback and hope to hear from you again.

4.8

Brian was very helpful. Explained all of the features,...

Brian was very helpful. Explained all of the features, helped download and connect to the Mazda app, and explained the process. We were very happy with our entire experience.

Dealer response

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at West Hills Mazda.

5.0

Brian made the buying easy and explained everything very...

Brian made the buying easy and explained everything very well. Chad in Finance was great as well and the Mazda manager Zack was also knowledgeable with all things. They made this a very easy experience that did not stress out my husband!

Dealer response

Thank you for your five-star review. Our team at West Hills Mazda always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

5.0

Dealership and sales were super easy. Salesman was super...

Dealership and sales were super easy. Salesman was super transparent and knowledgeable about the car, and was more than patient with me through my questions and comments. Highly recommend the place.

Dealer response

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at West Hills Mazda. It's great to know that we continue to provide our customers with everything they need. Have a great day!

5.0

Brian was so helpful, he explained everything I needed to...

Brian was so helpful, he explained everything I needed to know. He knew the CX-5 inside and out no matter what questions I asked him. And being a senior citizen I really appreciated his patience, even when I asked him the same questions 3 times, he didn't mind at all. And he even helped me with my cell phone to hook up to all the features with the wi-fi and stuff on the car. I couldn't have asked for a more honest, patient, knowledgeable person. You have a blessing that is for sure!

Dealer response

We appreciate the lovely feedback of West Hills Mazda. Thank you and have a great day!

5.0

I was very happy with the upbeat, positive people at the...

I was very happy with the upbeat, positive people at the dealership. Seth was the best at finding me a car. I did not feel pressured which was nice.

Dealer response

We appreciate your kind feedback of West Hills Mazda and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

5.0

Seth Leon provided excellent service - very supportive...

Seth Leon provided excellent service - very supportive and knowledgeable. The test drive and his instructions before driving off - excellent! Also, finance mgr Magdy Boules & sales mgr Josh Kennedy made our car-buying experience smooth and efficient - again excellent customer support and service. We felt Seth, Magdy & Josh were honest and genuine.

Dealer response

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at West Hills Mazda.

Read all 127 reviews