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Texas Auto Pros

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texas Auto Pros from DealerRater.

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WARNING I WAS SOLD A LEMON

TERRIBLE-A DISHONEST BUSINESS! Take the cars you test drive by a mechanic or just don't buy from them! Apparently there is no care with making sure that cars sold here are mechanically sound. I recently bought a car here, the next day the check engine light came on and a lot of oil was leaking out. Upon taking it to a mechanic, there was a bad catalytic converter and other mechanical issues. I have put over $3000 dollars into the car to get it repaired!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
7 people out of 7 found this review helpful. Did you?
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The worse dealer, don't buy cars there!

Very bad experience! The people who are in charge are very rude and seem like they don't want to me the sell. It has been 4 weeks and they have given me excuse over excuse and are still not able to give me a time line when I could come and get the car. Monica, the manager, made me buy a plane ticket and while I was going to the airport to pick it up they told me it wasn't ready. Its been 4 weeks and the car is still not ready. I was suggesting how to resolve the issue and Monica just said " don't tell me how to do my job", obviously I did because they seem very inefficient, incompetent, and negligent and they are in the business of selling cars... it been a nightmare with this dealer and I wouldn't recommend this dealer to anybody! Find another dealer, this one is the worst one I've had to deal with

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
12 people out of 12 found this review helpful. Did you?
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Simply the best......

Bought a vehicle here this morning. The absolute best car buying experience I have had. They allowed an extended test drive, were very professional, no pressure with sales, and handled the cash pay paperwork very quickly. Great selection of cars that were well marked with price and mileage. Hands down, the best car buying experience and worth the 35 minute drive. I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Very clean & nice array of quality budget vehicles

spent the afternoon test driving some cars for my son. Very clean and nice array of quality budget vehicles. Signed the form and was able to take cars on my own for the tests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
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Best used car lot I found in Dallas/Ft Worth

My daughter filled out the financing by herself, no hidden charges which is rare. Car was perfect for the price. Very happy with purchase of vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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False Advertisement

Drove 100 Mi to see this car was supposed to be on the lot got the Fort Worth the lady said it's in the shop would not purchase a car from these people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 8 found this review helpful. Did you?
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Superb customer service

Excellent customer service, great price for the vehicle we purchased. Recommend and will return if we decide to make another purchase. Check them out if you need a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
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Don't buy a car from Texas Auto Pros. They are lia

I bought a car trusting them that there were not any problems. I live in Colorado so did not see the car before I bought it. The car arrived with significant hail damage. The owner said get an estimate to fix it. Now they won't speak to me. Don't do business with this Dishonest Dealer ship. They are crooks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
13 people out of 13 found this review helpful. Did you?
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Stay far away from these crooks

Bought a car and there was a knocking sound in the engine and he said it was because it had been sitting for a while and once you drive it ot will go away. Two days after having it the battery died had to replace it. To it to two mechanics and were told the engine was bad and going to cost $8000 to fix it and the warranty the dealership gave us wont cover it. We have texted almost every day for two weeks and he won't call us back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
15 people out of 15 found this review helpful. Did you?
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$1000 worth of repairs within a month...

I purchased a truck from Texas Auto Pros about a month ago. The truck vibrated over 60mph on the way home. I thought it was just because it needed new tires (which I knew) but I decided to take it to a mechanic just in case. Texas Auto Pros claimed a mechanic checked this truck out. Please do not believe them or any used car dealer that says that. No mechanic in his right mind would say this was free from issues. I came to find out the vibration was because it needed new shocks all the way around plus struts on the front and an overhaul of the wiper fluid reservoir which was clogged due to the vehicle sitting. The vibration was because the tires were bouncing up and down causing uneven wear. The oil was also low and very dirty. It needed 2 oil changes to get it clean. The ABS light also began flashing on. The repair bill was $965 after paying $9300 including TT&L to them. I called to remedy the issue but the lady that answered the phone wouldn’t let me speak to the owner. I gave them one day to return my call which I told them on the phone ahead of time. They didn't. So I’ll tell my story because they obviously don’t care about righting their wrong. Notice how they respond to reviews. It is important to see how people act after you buy a car, not how they act while selling you the car. These people will do or say anything to get you to buy a car, but like all used car dealers, they don’t care about you once they are paid.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
25 people out of 25 found this review helpful. Did you?
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