Skip to main content

Byers Imports Pre-Owned Center

(278 reviews)
Visit Byers Imports Pre-Owned Center
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(614) 932-2190 (614) 932-2190

Reviews

(278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Imports Pre-Owned Center from DealerRater.

Want to share your experience with this dealership?

Write a review

Ryan made it easy a true asset to the dealership!

Dealership experiences always boil down to the salesman, when you get a good one it’s easy. Ryan Maguire made it easy! Knowledgeable and went the extra mile to make sure the car was sold and delivered out of state as promised!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Great Job

The employees made me feel welcome, treated me well and were very knowledgeable. While I hope that I don't have to buy a new car soon, I will definitely start at this dealer. Recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Excellent service

Stephen was excellent in helping me select the right car for me. He was not satisfied with me leaving until I understood everything about the car and made himself available if I had any future questions. They made the process smooth and made me feel at home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

FAST AND EASY CAR PURCHASE

In and out purchase of a used car in a short amount of time. Everyone inside the dealer was happy and helpful. Would recommend to other looking for a new/used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Last Minute Savior

I researched and looked up vehicles for about 4 months before I started the test drive experience. I knew I wanted an Audi , but it was difficult and exhausting trying to find one I loved in my price range, with just the right amount of milage for my life style. The big day I was out for a total of 10 hours nonstop from one side of town to the other multiple times test driving when I was about to give up. it was 5pm and I just left MAG with my girlfriend and I was contemplating making this poor decision when she found this A4 at Buyers, yet across town again. She said I had to go and see it before I ruled it out and made a bad decision on a much older model. I called and "Rachel Paskey" answered the phone. I asked about the A4 and if it was still available. She asked me to hold because she wanted to physically see the car, before she told me false information. She returned shortly and confirmed that it was still there and nobody had bought it yet. We raced the columbus Friday rush hour traffic to get to Buyers approx. 30 minutes before they closed. She pulled it out of the rain for us. Greeted us at the door, and we was testing driving it within 8-10 minutes. As soon as I pulled it out of the parking lot I knew it was the one. We chatted about the price and different types of Audis, and why it was hard to find the ones that I was interested in. She was really polite and thoroughly honest about everything I asked about maintenance and recalls on them. I told her I wanted it and she had already had the finance people appraise my trade-in and started the process. A little over an hour later were had came to terms with everything and decided I would come get it the next day so they can finish up the detail on it. The Pick up day was so easy. They had it in the show room garage with a big red bow, waxed, and fueled up ready for take off. It was the most pleasant experience I have ever had buying anything in my entire life. Rachel made the long search for a new car, effortless and timeless. I already can't wait until its time to redo the whole experience over again. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Stellar customer service

This dealership knocked it out of the park once again. Nothing but amazing things to say about the dealership, our salesman and the finance dept. Always looking to go the extra mile to ensure their customers know they are number one priority.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

2016 Porsche Cayenne Turbo

I bought a perfect 2106 Porsche Cayenne Turbi sight unseen from Byers... the transaction was perfect.. the car was better then expected.. extremely competitive price ... Corey explained everything to me in detail and was very helpful.. They arranged transportation and it was seamless.. These guys are excellent and don’t hesitate to work with them.. A Plus for sure Even my wife was completely thrilled and that’s not an always given... Best Regards Peter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

It was a very pleasant car buying experience.

Dominic is a very professional and knowledgeable sales professional. From the time he greeted me at the door until I was driving away in my new vehicle Dominic was hands on with all my questions. He was helpful in all the right ways especially knowing when I needed time to think about the final decision. This same professionalism continued into the Finance office with Derek Hall. He too was understanding of my needs and gave me the warranty options I was looking for quickly and respectfully.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Awesome price with no hassle

My wife and I bought a 2017 wrx from Nate Burton at Byers. Nate was informative polite and gave my wife and I the chance to test drive the vehicle as long as we wanted which gave me time to drive the car as well as park and look the car over for rust and dents. We got a deal on the car thousands below market price and the dealer even waived some of the dealer fees for us. I would highly recommend Byers and Nate to anyone looking for a great and easy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Went above and beyond

Lauren and manager Matt went above and beyond our expectations to help us find a top quality car in our price point. They made the process of getting approved for the loan to go so smoothly. Lauren even stood in the rain with me while looking at our car options. Everyone was super friendly and made this big purchase decision a whole lot less stressful for us. Everything was explained very thoroughly so we knew exactly what we were getting. We love knowing that the 2015 model we purchased comes certified. Which puts our minds at ease. We highly recommend this dealership! Top notch service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!