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Byers Imports Pre-Owned Center

(278 reviews)
Visit Byers Imports Pre-Owned Center
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(614) 932-2190 (614) 932-2190

Reviews

(278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Imports Pre-Owned Center from DealerRater.

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Great experience buying my brand new BMW 325. Great deep...

Great experience buying my brand new BMW 325. Great deep blue color and loaded. No pressure and I felt great about the entire car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Finding a company that you feel comfortable to buy a car...

Finding a company that you feel comfortable to buy a car can be a search and believe me it took me several tries before finding a reliable and honest facility. I like Byer Imports and feel that they treat me as a top customer. The price is fair but the honesty and reliability are the key to my happiness here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recently purchased tires from and had them installed by...

Recently purchased tires from and had them installed by Byers Imports. The service was prompt and courteous. The job took about an hour. The certified technician was well acquainted with tire pressure systems and took care not to damage the sensors mounted inside the wheel. I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I appreciated the personal service and time that Larry...

I appreciated the personal service and time that Larry and the staff spent with me. Buying a car is always a little nerve wracking because you want what you want for the best price. I got what I wanted and I felt the price fair. So thanks Byers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Byers Imports' management, Eric Friend (Service Manager)...

Byers Imports' management, Eric Friend (Service Manager) & Kevin King (General Manager) made good on a repair that they could have possibly turned down. They were professional,understanding and the stood behind the product. I have always managed people and businesses and was impressed with the way they handled my issues. I will buy my next car from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! Customer service is our top priority here at Byers Imports and our entire team is always happy to receive positive feedback from our customers. If there is anything else we can help you with please just let us know! Also, be sure to follow us on Facebook to see what’s going on at the dealership! http://www.facebook.com/pages/Byers-Imports/120667594614586 Thank you, Kevin King - General Manager 614-864-5180 kking@byersauto.com www.byersimports.com

I was in the market for a sports car and found the car...

I was in the market for a sports car and found the car that I was looking for at Byers Import. This place is great because I got the exact car I wanted! Their attitude was awesome and customer service went above and beyond to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! Customer service is our top priority here at Byers Imports and our entire team is always happy to receive positive feedback from our customers. If there is anything else we can help you with please just let us know! Also, be sure to follow us on Facebook to see what’s going on at the dealership! http://www.facebook.com/pages/Byers-Imports/120667594614586 Thank you, Kevin King - General Manager 614-864-5180 kking@byersauto.com www.byersimports.com

I took my daughter's 2000 Audi TT in because of a MIL and...

I took my daughter's 2000 Audi TT in because of a MIL and Mike in the service department was awesome. He discovered a recall that also needed to be performed and was very kind and thorough in his explanation of the problems with the MIL and the procedure they would use to take care of the recall. When I took the car back in for the appointment, I was met by Mike and Marty as soon as I walked in the door. They had arranged for a loaner car since the work would take a few days. I am very pleased with the service they provided and the professional and kind manner in which I was treated. They even thanked me for refueling the loaner car I was using. Not that I want anything to go wrong with my daughter's car, but the next time it needs any work, whether typical maintenance or a repair, I will not hesitate to call the service department at Byers Audi and make the arrangements through Mike or Marty. The service staff was also wonderful to me and helped me move things from one car to another when I left with the loaner. My daughter's car was washed and vacummed out and looked absolutely wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! Customer service is our top priority here at Byers Imports and our entire team is always happy to receive positive feedback from our customers. Mike will be thrilled that you though so highly of the service he provided. He is certainly an asset to our team! If there is anything else we can help you with please just let us know! Also, be sure to follow us on Facebook to see what’s going on at the dealership! http://www.facebook.com/pages/Byers-Imports/120667594614586 Thank you, Kevin King - General Manager 614-864-5180 kking@byersauto.com www.byersimports.com

Great time at the shop. It was actually to look at the...

Great time at the shop. It was actually to look at the many different options of cars that I had, and the people were very informative

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! Customer service is our top priority here at Byers Imports and our entire team is always happy to receive positive feedback from our customers. If there is anything else I can help you with please just let us know! Also, be sure to follow us on Facebook to see what’s going on at the dealership! http://www.facebook.com/pages/Byers-Imports/120667594614586 Thank you, Kevin King - General Manager 614-864-5180 kking@byersauto.com www.byersimports.com

Most importantly, I trust the dealership. Whenever I need...

Most importantly, I trust the dealership. Whenever I need to get my car serviced or I just run into an emergency, the staff are so accommodating and friendly. That quality can be rare. At least, it has been for me at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! Customer service is our top priority here at Byers Imports and our entire team is always happy to receive positive feedback from our customers. If there is anything else I can help you with please just let us know! Also, be sure to follow us on Facebook to see what’s going on at the dealership! http://www.facebook.com/pages/Byers-Imports/120667594614586 Thank you, Kevin King - General Manager 614-864-5180 kking@byersauto.com www.byersimports.com

They were very nice and they gave me good customer...

They were very nice and they gave me good customer service. I just went to get an estimate on my car and they gave me one and some advice on what to do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! Customer service is our top priority here at Byers Imports and our entire team is always happy to receive positive feedback from our customers. If there is anything else I can help you with please just let us know! Also, be sure to follow us on Facebook to see what’s going on at the dealership! http://www.facebook.com/pages/Byers-Imports/120667594614586 Thank you, Kevin King - General Manager 614-864-5180 kking@byersauto.com www.byersimports.com