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J Star Chrysler Dodge Jeep Ram of Anaheim Hills

(690 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
New (888) 581-3779 (888) 581-3779
Used (888) 583-5213 (888) 583-5213
Service (888) 586-4799 (888) 586-4799

Reviews

(690 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills from DealerRater.

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Derek was amazing to work with.

Derek was amazing to work with. Went above and beyond to help me out. He found the truck I wanted and went and picked it up and had it ready for me when I showed up. Everyone at the dealership was super friendly and I even had a chance to chat with the owner Jared and he was super nice. Would highly recommend to everyone. Thank you for a great purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Work is done quickly, correctly, and neatly each time

Work is done quickly, correctly, and neatly each time I’ve visited. Their shuttle service really helps, too. Nice friendly people work there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, helpful and informative.

Great service, helpful and informative. Appreciate the ride home and also the pick up ride. Employees very cordial.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

J-Star is a fantastic location to help service my Jeep

J-Star is a fantastic location to help service my Jeep Wrangler. The staff is very attentive and their level of expertise is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Scheduling maintenance was easy.

Scheduling maintenance was easy. Staff was professional and understood my needs. Service was completed in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service adviser was great and very helpful, their

The service adviser was great and very helpful, their service was faster than expected and they took care of all the issues. The only one complaint I have is that they broke the plastic cover for my natural release leaver.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was interested in a 2013 Cayenne which was listed on

I was interested in a 2013 Cayenne which was listed on their website of 27K. I gave Kelvin my zip code so he could send total cost info. They wanted to charge me add on xx fees of over $3500. I refuse to do business with dealers that unscrupulously play this bait and switch game. There are a lot of honest no nonsense trustworthy dealers that give you a price and stick by it. Be aware of these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very well knowledgeable salesmen with a ton of car

Very well knowledgeable salesmen with a ton of car options! Micheal or salesman was super precessional and made the process easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very deceptive pricing on their online listings.

Very deceptive pricing on their online listings. Read the fine print at the very bottom of the listings. They tried to slide in $4,199 of additional dealer fees. When I asked the rep what the fees were they beat around the bush and didn’t want to answer it until I pried more. If I wouldn’t have asked about exact fee cost they were going to try and slide it in on the financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great service from Jay whenever I service my car.

Great service from Jay whenever I service my car. Also they have soo many cool cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.