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Manchester Mazda

(651 reviews)
Visit Manchester Mazda
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:30am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (860) 288-2824 (860) 288-2824
Used (860) 288-2945 (860) 288-2945
Service (860) 288-2906 (860) 288-2906

Reviews

(651 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Manchester Mazda from DealerRater.

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pleasant experience

Very friendly and helpful, low-pressure process. Low mileage used car with excellent pricing. I'd recommend Manchester Mazda for anyone looking for a car. Thanks to the team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recently purchased a Mazda CX-3 and I'm so pleased with...

Recently purchased a Mazda CX-3 and I'm so pleased with it! Used with extremely low mileage, it's a car I'll be able to trust. The process was so easy without pressure. Having never bought from a dealer before, I didn't know that there was training. Dani and Brandon went through every knob and feature so that I'd feel confident driving it off the lot. Bill made sure that I understood every paper before signing. I would definitely recommend all my friends and family shop here. Thanks team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome customer service and great cars

Was super happy with my experience at Mazda of Manchester. Made an appointment, they cleaned the car I wanted to test drive when I arrived, and made the buying process really easy for me. Their selection and prices are hard to beat. They helped explain all of my options and we’re super helpful. Thank you to the team and Bill, Brandon, and Dani!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tremendous experience

Recently purchased new from Mazda of Manchester. With all the consumer information available these days, new Mazdas basically sell themselves, the dealerships basically direct traffic, manage the transactions and negotiations. Having said that, Mazda of Manchester was extremely efficient and professional and I drove off feeling I had been treated extremely fairly, especially during the trade-in appraisal process, which can be very painful, as I learned at rival Mazda dealerships during my hunt. With dealer discounts and Mazda Loyalty rebates applied, the OTD price paid was thousands less than I had budgeted. Lisa and Kris were helpful and knowledgeable throughout and after the transaction, and were very flexible in working within my schedule and timeframes. Social-distancing protocols surely compromised the typical workflow in the dealership paperwork process, but everything was handled creatively and efficiently. I will highly recommend doing business with these guys if you are in the market for a Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tremendous buying experience

Recently purchased new from Mazda of Manchester. With all the consumer information available these days, new Mazdas basically sell themselves, the dealerships basically direct traffic, manage the transactions and negotiations. Having said that, Mazda of Manchester was extremely efficient and professional and I drove off feeling I had been treated extremely fairly, especially during the trade-in appraisal process, which can be very painful, as I learned at rival Mazda dealerships during my hunt. With dealer discounts and Mazda Loyalty rebates applied, the OTD price paid was thousands less than I had budgeted. Lisa and Kris were helpful and knowledgeable throughout and after the transaction, and were very flexible in working within my schedule and timeframes. Social-distancing protocols surely compromised the typical workflow in the dealership paperwork process, but everything was handled creatively and efficiently. I will highly recommend doing business with these guys if you are in the market for a Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best Service!

Rich was amazing in helping find my car! He was patient and took time to make sure all of my questions were answered. He sold me the perfect car! Would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Mazda Dealer in Connecticut!

I just leased my second vehicle with Mazda of Manchester. A gorgeous Machine Grey Metallic CX9. Their prices are amazing and their salespeople and managers are so kind and knowledgeable. The whole vibe there is one of consideration and caring for the customer. I have driven many cars, luxury and non-luxury. The Mazda is my very favorite vehicle, winning over my Volvo and Audi in many ways. Thank-you to Dave Small, my wonderful salesperson. He’s great! I’m so happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Start with Manchester Mazda

If shopping for a Mazda, start with Manchester Mazda, you may not need to visit another, especially in the Hartford area. Pleasant experience, family feel about it and the service department is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Services

Excellent service, great communication, easy scheduling, friendly and knowledgeable staff, fare pricing, comfortable modern facilities, and never any problems in all the years of buying and servicing two different Mazda vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I love my new car and couldn’t thank the staff at...

I love my new car and couldn’t thank the staff at Manchester of Mazda enough! Super friendly and knowledgeable and made the process seamless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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