Reviews
When the finance guy drops the ball!
I bought a van 3 months ago, somehow the finance guy(who fortunately is no longer there) did not get my application sent back to the credit union. This created a nightmare and I just want you to know. Lisa Wagoneer who is the absolute best Saleslady ever! took this issue to Adam the Sales Manager. Adam Zerbach followed up with me and stated he wanted to make this right. I went back and believe it or not.....They actually made it Right(with the exception of a 5 dollar influx from my original wanted payment. Adam with the help of the finance department got us into something 5 years newer and made it right. They gave us a loaner throughout the process and continued to treat us with respect. This issue was handled with the professionalism I admired. Lisa is truly a sweetheart that 1) understands her customers needs 2) Does everything in her power to deliver exactly what you want. I never would go to a dealership for service, however after this experience, I will try the Service department out and continue to deal with Kunes In Delavan. They have built an incredible team that strives for excellence. We all make mistakes, and we all are human. Making right our mistakes makes all the difference in the world! So From the Grindle Family to Kunes.....Thanks for making it Right!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Incredible, helpful, enjoyable
Jon and the staff at Kunes Country have exceeded all expectations. Bought new prior to today and this purchase was a used vehicle. Earned a life time customer. Thank you! Kevin Casey
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike Myers was awesome! Helpful and informative, from...
Mike Myers was awesome! Helpful and informative, from texts to meeting in person. Made the buying process easy and I will definitely be back to buy from him! Thanks!! Love the new Vette!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dcarocci, thank you for taking the time to leave a review for us at Kunes Country Chevrolet Cadillac of Delavan. We're happy we could meet your expectations! We hope you have a great day!
Adam was great to work with went above and Beyond...
Adam was great to work with went above and Beyond expectations! Anyone looking for a car/truck I would highly recommend to see Adam Wielondek!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vince, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!
Mike Myers and Eric Burt
We had bought several cars at this Chevy dealership an these guys are amazing they are fast an efficient. This guys work as a team an found us what we wanted. We bought an 2020 EQUINOX AND EVERYTHING WAS PERFECT FOR US AN READY BEFORE WE WENT IN TO GET IT. WE WILL ALWAYS BUY OUR CARS FROM THEM THEY TREAT US LIKE FAMILY. ALL THE MANAGERS AN EMPLOYEES ARE AWESOME. THANKS TO EVERYONE AT THE CHEVY DEALERSHIP IN DELAVAN WI.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Robertkrumwiede1970, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kunes Country Chevrolet Cadillac of Delavan!
Well just recently got my 2020 Chevy Silverado “custom”...
Well just recently got my 2020 Chevy Silverado “custom” good experience and really good service from my sales man Francisco Jaime-Garcia I really appreciate your help and service thanks again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chavezed3, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!
Awesome experience, Jenny and Adam was incredible to work...
Awesome experience, Jenny and Adam was incredible to work with, got the car I wanted n needed! Help me pick out a vehicle that fits my budget!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kay, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
Mike was truly amazing. I couldn’t have asked for a...
Mike was truly amazing. I couldn’t have asked for a better sales personnel. They will continue to get my business and I will be referring so many people to them! 1000% recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Alexisbolo2998, thank you for taking the time to leave a review for us at Kunes Country Chevrolet Cadillac of Delavan. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Adam was a great help and very kind! He helped us get our...
Adam was a great help and very kind! He helped us get our car for a great price and fast! Very satisfied with his services! Kadi was a huge help and is amazing! :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jonmaynard123, we are so pleased you enjoyed your visit to Kunes Country Chevrolet Cadillac of Delavan! If you have any further questions, please give us a call. We're always happy to help!
Adam did a great job. He helped me find everything that I...
Adam did a great job. He helped me find everything that I was looking for. I will be recommending him to other people. Great guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Ericmh421, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!