Fields Lexus Glenview

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 6:00 AM - 7:00 PM

Fields Lexus Glenview Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:00 AM - 7:00 PM

Tuesday

6:00 AM - 7:00 PM

Wednesday

6:00 AM - 7:00 PM

Thursday

6:00 AM - 7:00 PM

Friday

6:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
2315 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 23, 2019

    Very pricey for unnecessary charges and fees. Tried charging me extra for washing the car before picking it up. What a scam they have there.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 16, 2019

    Great place to buy a car. Bought a lexus from this dealership and the service was superb. From the time I entered the dealership to make inquiries ... to buying the car, the sales consultant made sure I was comfortable with the whole process. Will come again!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 4, 2016

    Bought new car there--great! Bought used car there--great! Car service there--great! Martha Turaczy in service extremely competent and compassionate,... as well as all of Bredemann staff.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review Sheila!

  • 5.0 out of 5
    October 31, 2019

    Edgar made us feel at ease with his friendly and courteous demeanor. He answered questions and concerns patiently. He is truly an asset to Bredemann !

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 29, 2019

    Terrible customer service. Showed no interest in sharing the car details. Not at all interested in selling the car. Disrespectful of customers question.... Pathetic experience.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 12, 2019

    I'm the proud owner of a 2007 Lexus 400h that I recently had serviced at Bredermann Lexus. I've been visiting this service center for over a decade and... have purchased multiple cars from their dealership. I'm familiar with the staff there and how they operate. With that being said, they have went out of their way to make my life more difficult by removing my car from their registry without warning, no call backs after leaving several emails and voicemail messages, and out right lying after promising compensation for damage they admitted to during a car detailing job. A wireless cell phone charging mount was broken during my last visit, and they promised to compensate me for the damage in the amount of $20 which invoiced to them after I purchased it from Amazon. Jose Montanez and Jeff Kaddatz both assured me in person that everything would be settled, then they ignored my attempts to reach out shortly afterwards. Malinda Montanez seems to always tack on additional services that are not required for the car, and after I experienced trouble with the A/C unit, I called Malinda hoping she wills help me out. I left a message and tried multiple times to alleviate this issue, to no avail. Overall, I'm extremely dissatisfied with the lack of professionalism shown by Lexus, and will be looking forward to speaking to one of the Bredemanns during my next visit. The staff in service has been negligent way too long and perhaps it's time for a change.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 27, 2019

    Clam, respectful and not pushy. But kept saying its a special car multiple times to create a 'fake' scarcity. I personally did not like that trick. It... almost felt like I am not going to sell this car kind of. Guess this dealership lost my business.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2019

    In the thirteen years I have getting my car services at Bredemann Lexus I have never been disappointed in the service I received from Jeff Kaddatz.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 24, 2019

    We came to Lexus Bredemann for the last minute and we got a deal for the new car. My experience at Lexus Bredemann was great! My agent Ric Santos was... excellent. No pressure at all compare to other dealer. I Would recommend him to anyone!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Shaun!! We are so happy to hear that. Please call us if we can help you with anything!

  • 1.0 out of 5
    June 18, 2019

    Never returned my phone call, overall terrible service. Gave me a used cup holder when I bought new one. They only care about money like any other dealership,... nothing special.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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