Skip to main content

Fields Lexus Glenview

(3,027 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(3,027 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

Want to share your experience with this dealership?

Write a review

The service at Fields Lexus is always the best.

The service at Fields Lexus is always the best. My consultant, Malinda, always makes it such an easy morning for me. I have never had an issue getting a loaner car, if needed. I highly recommend Fields Lexus in Glenview.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ilene! We're glad to hear Malinda always takes great care of you. Thanks for choosing Fields Lexus Glenview and for recommending us! Safe travels!

Once again we had an excellent service job done by

Once again we had an excellent service job done by consultant Melinda, she comes up with wonderful ideas to always save u money! We so appreciate her hard work and how she helps with a beautiful smile on her face! I will never buy another car unless it’s a Lexus from fields in glenview, due to the amazing service from their dept Rt here in glenview! Thank you again Melinda for going above and beyond ! We are amazed by you!! Sincerely Mary Alicia santucci( pls keep up your incredible service))

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mary, we truly appreciate your kind words about Melinda. It's wonderful to hear she goes above and beyond to help you. We look forward to assisting you again in the future at Fields Lexus Glenview! Safe travels!

All the service people were helpful and efficient.

All the service people were helpful and efficient. Breakfast treats were welcome as well. Overall very good service. Will use them again.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fields Lexus Glenview and sharing your feedback about our team! We're glad to hear you appreciated the breakfast treats. Safe travels ahead!

Very professional.

Very professional. Things explained and questions answered . Satisfied with the service overall . Will recommend . Clients are treated well while waiting .

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

We're glad you had a five-star experience with us! We appreciate your business and your recommendation. See you next time at Fields Lexus Glenview!

Honest, straightforward, did what they said they were

Honest, straightforward, did what they said they were going to do. Overall very positive experience with no B.S. or hassle.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gary, knowing you can depend on our team means the world to us! Thank you for choosing Fields Lexus Glenview and for sharing your positive experience.

Great customer service and convenient hours!

Great customer service and convenient hours! Marvin, Malinda, and all the service staff are wonderful to work with

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lito, we’re so glad to hear you had a great experience with Marvin, Malinda, and the rest of our service team! Thank you for choosing Fields Lexus Glenview and for sharing your feedback. Safe travels!

Howard Meron guided me through the connections of car

Howard Meron guided me through the connections of car operation and setup garage door opener

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely top notch service!

Absolutely top notch service! I’ve been coming to this location for 20 years and Marvin has been a consummate professional the whole time! Thank you Fields Lexus!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sue, we love seeing your five stars for Marvin! Thank you for your business and your glowing feedback. - The Fields Lexus Glenview Team

This is my 3rd vehicle purchase from Lexus of Glenview!

This is my 3rd vehicle purchase from Lexus of Glenview! I highly recommend Fields of Lexus. I would like to provide a 5 Star Review to Service Consultant Jim Dyra regarding my recent purchase of the 350 Lexus RV. I appreciate with gratitude and "THANK YOU" for assisting me with my purchase of the 350 Lexus RV. My experience from Fields Lexus Sales Consultant Jim Dyra was professional , knowledgeable and his commitment throughout before and after the sale provided excellence in his customer service. I appreciate that Jim spent time providing me with the details of the Carfax history, and addressing all my questions and concerns. I also greatly appreciate that Jim Dyra followed-up after my purchase! Jim Dyra is an exception and provided over&beyond customer service. I highly recommend Jim Dyra to everybody that is considering purchasing their vehicle; you too will experience 2nd to none excellence in his friendly, kind & knowledgable customer service. In addition, I must provide a 5 Star Review to Service Manager Jeff Kaddatz for his excellence in customer service maintenance as well. Jeff Kaddatz has provided my vehicles' follow-up needs and will continue with my new recent purchase. Jeff is alway professional, knowledge and the repair work is completed correctly and timely. I appreciate the he respects the customer's time. Thank you as well for your continued excellence in customer service. With gratitude to Sale Consultant Jim Dyra for 2nd to none excellence in customer service, and guidance purchasing a vehicle as well as, Service Manager Jeff Kaddatz providing follow-up maintenance on our vehicles to ensure that we are safe on the roads. I appreciate you all and that you continue to be a blessing to me and my family. Sincerely yours, Mrs. Wojcik

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mrs. Wojcik, thank you so much for sharing your amazing feedback about our team! We will pass along your very kind words to Jim, Jeff, and the entire team. We truly appreciate your loyalty and business! Enjoy your new Lexus, see you next time at Fields Lexus Glenview!

David was very nice and professional.

David was very nice and professional. He was the only one who greeted us after we walked in the dealer, and explained everything clearly. Highly recommend him.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Grace, thank you for the glowing review! We're glad that David from our team made your visit at Fields Lexus Glenview a delightful one. We appreciate your high recommendation and hope to see you again! Safe travels!