Reviews
Marvin is the Best.
Marvin is the Best. Excellent service done on time. A great place to do business.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for recommending Marvin and Fields Lexus Glenview, Mark! We look forward to seeing you next time. Drive safe!
Awesome service experience.
Awesome service experience. Chris is absolute fantastic and is on top of his game. Attentive to details, exceptional knowledge about Lexus cars, service requirements and his dealership. Very enjoyable and satiety work with. Great guy!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Danny, it's great to know you had an awesome experience with Chris at Fields Lexus Glenview. We are grateful for your feedback and look forward to serving you again in the future! Safe travels!
Malinda at Fields Lexus Glenview, provides great service
Malinda at Fields Lexus Glenview, provides great service why I took my car in for service. She is an excellent Service Advisor. She listens to my concerns and addressed all my questions. I had a great experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Suzette, thank you for sharing your wonderful feedback about Malinda and our team! We greatly appreciate your support! -Fields Lexus Glenview Team
Excellent service, excellent repair.
Excellent service, excellent repair. Makinda, as a service rep., goes above and beyond. As a woman, I am treated with respect. Constant communication with what is being taken care of with my car. Valet service if requested. I didn't have any way to get my car as it had been towed so Malinda arranged for someone to drive it to my home. Highly recommend this dealership! It totally destroys the myth about how dealerships treat you and they do not rip you off! Will continue to bring my car tgere for service and repairs!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Anne, knowing you trust our team with your car is amazing! We're pleased our team made this a totally seamless experience. All of us at Fields Lexus Glenview are looking forward to working with you again!
Malinda in the service dept.
Malinda in the service dept. is fantastic. The entire experience is always beyond excellent. I am sooo glad Lexus Glenview services my Lexus.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Chuck, thank you for sharing your glowing review of Malinda and our team! We will be sure to pass along your appreciation. - The Fields Lexus Glenview Team
The service on my car was exactly what I expected.
The service on my car was exactly what I expected. I waited about 1 1/2 hrs. just as I expected, but when I was told that I needed 4 new tires and I would have to wait another 2 hours, I wasn't happy. But--- then Kevin told me that I could get a ride home and then Lexus would also deliver my car. I consider this very good service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your patience and understanding, and we're so glad to hear Kevin went above and beyond to ensure everything went smoothly. We look forward to serving you again at Fields Lexus Glenview!
Excellent service and the buyi g process was simple and
Excellent service and the buyi g process was simple and no pressure. Salesman (Dave) was great to work with
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback! We're glad to hear that Dave and our team made your experience smooth and pressure-free. We appreciate your business and hope to work with you again at Fields Lexus Glenview!
The salesperson, Mario, was very professional, courteous
The salesperson, Mario, was very professional, courteous and considerate. This was my first time purchasing a Lexus and I appreciated his thoughtfulness and patience in explaining the various models and features. From start to end, he was helpful.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Mario! We're glad you felt informed and supported every step of the way. Welcome to the Lexus family! - Fields Lexus Glenview
Very good service experience.
Very good service experience. Efficient with timely updates. All requests completed. Service completed within time estimate.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, we are very happy to hear that you had a smooth and efficient service experience with the Fields Lexus Glenview team! Thank you for choosing our team and for sharing your five-star review.
Fields service is best in class.
Fields service is best in class. Jeff and Joey are great, they treat us like family.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Jeff, Joey, and Fields Lexus Glenview! We look forward to the next opportunity we get to serve you. Safe travels!