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Perfect Auto Collection

(505 reviews)
Visit Perfect Auto Collection
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(330) 267-1283 (330) 267-1283

Reviews

(505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Perfect Auto Collection from DealerRater.

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The experience great. Ron Perie was a very informative...

The experience great. Ron Perie was a very informative salesmen and made me fell comfortable about my new car. I would recommend my friends and family to come here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! I'm glad Ron was able to make your purchase an enjoyable experience. Please let us know if we can be of service in the future. Thank you again and have a great day! Anthony Banno General Manager Perfect Auto Collection

The building doesn't seem like much from the outside, but...

The building doesn't seem like much from the outside, but once inside, I was stunned by the quality of the showroom. All the staff were friendly. They were efficient, but not pushy. They had a great price on the car I was looking for, and it was spotless inside and out. I drove from Cleveland and it was worth the trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were so helpful and very excellent customer service....

They were so helpful and very excellent customer service. Mihai helped us get our dream vehicle very fast and easy with all the dealing. Very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Perfect Auto made my car buying experience a pleasure....

Perfect Auto made my car buying experience a pleasure. They were knowledgeable, helpful and accommodating throughout the process. They have a select inventory of quality vehicles. If you are looking for that one special car, check them out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business! I'm glad Mihai and the team were able to help you with your vehicle purchase. We are grateful that you chose us and look forward to seeing you again. Have a great day and enjoy your new car! Anthony Banno General Manager Perfect Auto Collection

Professional staff with exceptional service. As the name...

Professional staff with exceptional service. As the name states the vehicles are in Perfect condition. I would recommend if you are in the market for an excellent used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! Megan and Alex represent our company very well and we are lucky to have them. It was a pleasure meeting you and I hope you enjoy your new SUV! Anthony Banno General Manager Perfect Auto Collection

This was one of the best car buying experience as I have...

This was one of the best car buying experience as I have ever had. The staff at this dealership were very professional and were very easy-going. There was a no pressure approach. I really enjoyed purchasing my car from these folks and I intend to buy many many more automobiles from these wonderful people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One month after buying my vehicle we found major...

One month after buying my vehicle we found major problems. We've called 3-4 times, left messages with no reply. This dealership knew there was major problems and did not tell us. Now they won't even answer our messages. I'm making payments on a car I can't even drive because I need $3,000 to repair it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service! I ordered my bmw and had it...

Excellent customer service! I ordered my bmw and had it delivered to South Carolina. It was a great deal and from start to finish a smooth process. Mihai was great and went out to the car and FaceTime videoed me to show me all of the details.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The team at Perfect Auto made us feel comfortable and...

The team at Perfect Auto made us feel comfortable and valued from the time we stepped into the beautiful showroom. The service was outstanding and it was an entirely pleasant car buying experience. Thank you Mihai, Alex and Ron!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Able to answer all of my questions I had when returning...

Able to answer all of my questions I had when returning from the test drive as well as having great customer service to help with the purchase of my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.