Skip to main content

Perfect Auto Collection

(505 reviews)
Visit Perfect Auto Collection
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(330) 267-1283 (330) 267-1283

Reviews

(505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Perfect Auto Collection from DealerRater.

Want to share your experience with this dealership?

Write a review

Very professional and prompt, made process very simple

Very professional and prompt, made process very simple and easy to follow regarding my vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great selection of high end luxury and exotics at very

Great selection of high end luxury and exotics at very good prices. Ease of financing, only spent 45 minutes dealing with paperwork start to finish. Only reason for 4/5 stars is the brakes needed replaced immediately ($2500) and still waiting on a part for over a month. I will still use PAC again though!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service and prompt response.

Great customer service and prompt response. G is the man and will do everything to ensure a pleasant experience. Will purchase again in the future if the level of customer service continues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One of the BEST experiences I’ve had buying a car online.

One of the BEST experiences I’ve had buying a car online. Corey was phenomenal in keeping me updated with the car, its feature and transporting the vehicle since I was buying from out of state. He hooked it up with warranty packages, extra key, enclosed transportation. I purchased my 2021 Mercedes S580 from perfect auto and I will be buying a lot more cars from this dealership. Shipping was fast and communication was on point. A+ I’ll be returning soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My husband and I are very happy with the vehicle that we

My husband and I are very happy with the vehicle that we purchase from Perfect Auto Collection! Everyone at the dealership was knowledgeable and professional from the minute we walked in. The purchase process was seamless. We will definitely recommend Perfect Auto Collection to our family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We're happy that you had a great interaction with our team and an easy buying experience. Congrats on your new vehicle!

The gentleman I dealt (I believe it was Ron) with was

The gentleman I dealt (I believe it was Ron) with was very nice and thorough. Was able to answer all my questions and sent me a video of the car as well. With the market now days they did give me a little off so I consider that as a win. Took about 1 week total to get so not bad at all seeing as it was shipped from Ohio to TX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave us a review Jeremy! We're happy to hear that you had an awesome experience here with our team and had all of your questions answered. Congrats on the Ghibli! Welcome to the Perfect Auto Collection family.

Hayk my Salesperson and Michael the finance manager have

Hayk my Salesperson and Michael the finance manager have been great to me throughout this car buying process. Hayk was very responsive which was refreshing from the other dealers I was working with. Gave me numbers for my Corvette trade in over the phone and did a video walk around of the car I was interested in, showcasing everything on the new vehicle. Even went above and beyond to have their detail guy Jake touch up a spot on the vehicle for me. Car was shipped to me 600 miles away and picked up my trade in vehicle with a truck as well with very fair pricing on the shipping. Needless to say I am loving my new AMG GT63s. Thanks everyone at Perfect Auto Collection for the excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review Eges! We're excited to hear that you had an excellent experience with Hayk and the team. Thank you for choosing Perfect Auto Collection. We hope that you enjoy the GT 63!

Great communication, excellent service, honest, and they

Great communication, excellent service, honest, and they were super fast. Will buy my next car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review Eman. Enjoy the Bentayga! We look forward to assisting you with your future vehicle needs.

This dealer sold me a BMW M5 without disclosing the

This dealer sold me a BMW M5 without disclosing the vehicle had a prior race tune which had caused BMW to VOID the warranty on the car. The tune was verified deleted by dealer prior to sale. The motor blew up within 30 days of receipt of the car. The motor cost $47k to replace and was not covered by warranty due to prior VOID. NONE of this was disclosed concerning tune or BMW warranty void. Owner of business said sue me Charlie no problem. I bought from out of state. This dealer is a CROOK and you have no clue what you are truly getting from them. Strongly encourage to buy anywhere but here!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

OVER PRICED

Prices on used vehicles are more expensive than brand new. No flex on pricing. Vehicles listed $5,000-$7,000 over true value Do not recommend wasting time negotiating

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

We're disappointed to hear that you are dissatisfied with our pricing. We price our vehicles according to the current market value based on the vehicle's trim, mileage, options, and other factors. If you'd like to discuss that more, please feel free to reach out to us at 3309210895.