Reviews
Great experience!
They made the process easy and less intimidating than I thought it would be. I would recommend Dan Cummins of Georgetown to anyone looking at getting a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Comfortable atmosphere
I came in looking for an affordable family suv. Dawn Dotson helped me compare and found the best one for my budget and likes. We will definitely be back for future car needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy Jeep Buyers
I recently helped my parents with the process of buying a new vehicle. Our sales associate was friendly, knowledgeable, patient and understanding. His “no pressure” approach made the buying experience stress free and my parents are very happy with their new Jeep Cherokee Latitude.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service
Came here off of a good recommendation. Provided good service and walked away with the deal that we had came to this dealership looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and easy
Dawn Dotson was amazing. She got the vehicle we were interested in quickly and was honest about the shape it was in and shenwas very laid back , she even bought our little man a root beer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Above and beyond, outstanding service
My first impression of Jacob was him opening the door for me on a cold rainy night, and the hospitality and service only improved from there. Jacob was extremely courteous, helpful, and knowledgeable, even giving me his personal line in order to discuss business after hours. Jacob was upfront and honest, and at no time was I ever worried that I was maybe getting scammed or lied to. He made the entire process from start to finish extremely painless and extremely stress free. I would recommend Jacob personally to anyone looking to purchase a vehicle, and I will definitely be coming to him for my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Experience
I couldn't ask for a better sales rep than Jacob Carver! This guy is awesome! He drove 2 and a half hours just to pick me up to buy my Dodge Durango. He assured me that I'll love my SUV and he was right! I feel like we are brothers cause we had so much in common. We talked the whole time on the highway about life experiences. I really didn't feel like I was riding with a stranger because when Jacob arrived to my home he got out the car to shake my hand and reintroduce his self in person and from there I knew this guy was legit. I hope I'm wrong when I say this, but you rarely meet these type of people who would go out there way to drive almost 3 hours to pick you up and take you to pick your car up! FREE!!! THANKS JACOB!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Ram Purchase
Dawn was a great help. Came in today to just look and found the truck we were looking for. Will definitely come back for our next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Sales and Service
I purchased a 2019 RAM 1500 from Frank Shoop in Georgetown, KY. This is the first vehicle that I have ever purchased from this dealership. Zack and Orlando were the sales representatives who worked in tandem to make the deal happen. They were both outstanding to work with! Pleasant and professional! They took multiple calls, texts and follow ups to ensure that I had all of my questions answered and that I had the information that I needed to make an informed decision. They did so in a manner that I am very appreciative of .....no pressure! They even went the extra mile after the sale to assist me in obtaining some add-on equipment/services that I was interested in having with my new vehicle. I need to also express my appreciation to Earl in service who assisted immediately with a minor adjustment and coordinating an add-on component and installation through the service and parts department! I am only a few weeks into my new truck, but I am very pleased with the entire organization and with my purchase from Frank Shoop in Georgetown!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2nd vehicle purchase
This is our second new vehicle purchase from this dealer and salesperson Dawn Dotson. We were treated very well and the experience during the selection of a vehicle, the time it took to do paperwork and finally driving off with our new vehicle was awesome. I would highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car