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Meet Josue Mena

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Sales Consultant
(3 reviews)

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Industry experience 2 years
Dealership experience 2 years

Making all customers feel welcomed and happy before and after purchase experience. Making it simple and easy to buy a vehicle.

Reviews

Ok dealer ship, but poor customer care.

Ok dealer ship, but poor customer care. Once they make a sell, that is it. They want nothing else to do with you after the sell, especially if it's a use vehicle. I called around 5 times concerning the title of a use vehicle I purchase there, and every time they would say someone will call you back, no one ever did. The reason I called was because I went to DMV 5 weeks after purchase to get the title, and I was told the dealer has not submitted paperwork. Returning calls should be part of customer care, people call for a reason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
1 person out of 1 found this review helpful. Did you?
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I had a pleasant experience great customer service

I had a pleasant experience great customer service excellent salesman great managers excellent Finance team I'd recommend anybody looking for a car to shop with Nissan of Orange Park!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

David Bright has assisted me with the purchase of several

David Bright has assisted me with the purchase of several vehicles . He makes the best choices for me as he knows my taste and comfort needs. He is a very caring and effective sales person who uses his expertise for the aid of his client.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
1 person out of 1 found this review helpful.