Reviews
Went above and beyond.
Went above and beyond. Michael Romas was my service consultant and he delivered. I went in for a recall/warranty issue and he was incredibly helpful. Got my into a courtesy vehicle and the next day my car was back. Hassel free.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Julia, we're delighted to hear that Michael provided such excellent service during your visit at Mark Mazda Scottsdale. It's great to know the process was hassle-free and efficient for you! Thanks for sharing your experience with us!
Mike and the mark team were super helpful,I love how the
Mike and the mark team were super helpful,I love how the technician sent me videos of my vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is great to hear! Thank you for leaving Mike and the team five stars! - Mark Mazda Scottsdale
Quick response when contacted online.
Quick response when contacted online. Overall very satisfied with dealership. Alex my salesman even picked me up at the airport when I flew in to pick up vehicle!.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear about your positive experience with Alex and the team at Mark Mazda Scottsdale! It's great that everything went smoothly, including the airport pickup. Thank you for choosing us!
Excellent service with no surprises.
Excellent service with no surprises. Upfront service suggestions And fair pricing. Convenient location right off the 101.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Mark Mazda Scottsdale! We're glad to hear that our service met your expectations and that you found our location convenient. We appreciate the support and look forward to serving you again in the future!
Saydee was wonderful in handling our issue eith our CX-5.
Saydee was wonderful in handling our issue eith our CX-5. Her efficiency and smile were very welcome. I appreciated the video of the technician going over the various service points of the undercarriage. We were kept in the loop on our vehicle the entire time. Thank you Saydee and Mark Mazda for a top notch experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeanne, we're delighted to hear that Saydee provided you with such a positive experience at Mark Mazda Scottsdale! It's great to know her efficiency and communication made your visit enjoyable. Thank you for sharing this feedback!
Took our cx90 in for the first scheduled oil change and a
Took our cx90 in for the first scheduled oil change and a few recalls, Shelby was great to work with, kept me informed, and got me an Uber for the morning , the video of the maintenance was informative, great service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Shelby and our service team at Mark Mazda Scottsdale provided you with a seamless experience for your CX-90's maintenance. Thank you for highlighting the informative video and great customer care! We look forward to serving you again in the future.
Returning customer.
Returning customer. Easy no pressure experience, very knowledgeable and friendly. It was a pleasurable car buying experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Mark Mazda Scottsdale once again! We're delighted to hear that your experience was easy and enjoyable. Our team is always here to help with any future needs!
Took my 2024 CX-5 in for its maiden service maintenance
Took my 2024 CX-5 in for its maiden service maintenance check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who initially greeted me in que. I also enjoyed the video visual provided! This is a very well run dealership and wouldrecommendthem to anybody, definitelya family atmosphere...BZ to all of you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Mark Mazda Scottsdale! We're delighted to hear that Jorge and our team provided a smooth service visit. We appreciate the recommendation and look forward to serving you again in the future!
Everyone was professional, personable, and knowledgeable
Everyone was professional, personable, and knowledgeable in service call today. I would highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dawn, thank you for recommending Mark Mazda Scottsdale! We're delighted to hear that our team provided a professional and personable experience during your visit. We appreciate your support!
I drove up from Tucson after seeing a car I wanted
I drove up from Tucson after seeing a car I wanted online. They did not try to up sell me or try to talk me into anything I didn't want. The price was the price and it only changed due to my wants and needs. There was no hard pressure, or dealer "tricks" unlike most places I had previously checked. I'm not habitual car buyer, but I would definitely use this place again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for making the trip from Tucson to visit us at Mark Mazda Scottsdale! We're delighted to hear that your experience was straightforward and pressure-free. We appreciate your trust in our team, and we look forward to assisting you again in the future!