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Jim Riehl's Friendly Honda Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Queen of my world

Excellent experience as usual. Courtesy, friendliness and clean store.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

The dealership provided prompt quality service on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Honda Accord

The service representative was awesome. Professional and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service experience.

In and out of service in 30 for a tire rotation oil change and air filter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Suzanne Kochanowicz

Your quality of service was highly recommended over the dealer from whom I had purchased. I was not disappointed. Completely satisfied. Hopefully the mechanic will be informed of my complete satisfaction. Only one question. Is it usual that after a car is serviced and parked outside for pick-up, is left unlocked? Needless to say that this day and age, I would have preferred to find my car locked. SMK

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BEST PLACE FOR REPAIRS...

This is the BEST team of people ever! Quality is exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Manager

Great service. They fixed my car in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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pleasant experience

Excellent. Personnel are all very friendly & pleasant. And, of course, the service and work is always done right the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change and Tires rotated

Very satisfied with everything. The lounge was nice and spacious where I had to wait for the car to be finished. Everyone was very polite and courteous. It was all in all a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Owner/Driver

Top Shelf service and treatment, very quick and efficient process. They even gave me a brand new loaner to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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