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Jim Riehl's Friendly Honda Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Cadillac

Outstanding service Very professional and responsive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very positive experience

Excellent thoughtful , respective fulmar my needsand ensured that they were met in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service every time for many years.

High quality and friendly service. I have had my Honda serviced there for over 15 years, and I am very pleased with all aspects of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Survey on Maintenance

It has always been a pleasing experience, when I come in for any maintenance/repairs The service men are always pleasant and attentive, A1 customer service is rare, It truly makes me feel every person is treated the same. Thank you! Looking forward to me next vehicle with you guys! FYI: I gave 5 for buying process based on when I purchased my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jim riehl's warranty service

Service was professional and prompt service advisor was very courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Deal, great service from all involved

Shopping for a new lease Odyssey. A great buying experience. Went in Friday at 3:30pm just to discuss a pull ahead on my current Honda lease. I left that day at 6:00 with a brand new Odyssey fully prepped and the paperwork finished! The deal and the experience exceeded my expectations and was actually a pleasure trading and buying a new car. Not only did they do it rght at the sales end but the service end and the paperwork end were all handled professionally!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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THE BEST DEALERSHIP IN TOWN!

Great experience in leasing a car with Thomas Rezepka. He is truly professional and went beyond the call of duty to make us happy. From the time we walked into the dealership to delivery of the car, Thomas was there every step of the way. We have already referred Thomas to our friends. He is an asset to your dealership and we will definitely return for other vehicles so long as Thomas is there! GREAT JOB THOMAS! THANKS SO MUCH!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

My car is always serviced fast and efficienty. It always come back to me washed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Super Great

Our car was in for service, we did not wait long. Unfortunately, another car hit ours as we pulled out on Hall Road. After the police came I called Honda Service, they had the body shop call me and had a tow truck come. They also had the courtesy van take us home. They were very friendly & accommodating. Great people!! Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Cadillac SRX

Always fantastic, courteous service! I am never disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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