Serpentini Chevrolet Westlake

Niko Wagner gave a paper for a car I don't own did I get the tire I bought

I'm always pleased with the professionalism and attention to Detail when I have my vehicle serviced at Serpintini of Westlake! Thank you Holly and all the Service Technicians! God Bless America 🫡🇺🇸

It took two hours for an oil change; unacceptable!!! Lots of confusion by staff, very tense.

I couldn’t be more disappointed with this dealership. I loved the 2025 C8 Corvette they have on their lot and was a serious buyer. However, I was met with a young salesman that knew nothing about the car and despite having an appointment the car was filthy with a dead battery and dirty finger prints on the slate gray interior. I really can’t understand why the dealership would put an inexperienced salesman, Brendan, trying to sell me a $90,000 car when he possessed no knowledge of the car and certainly didn’t have the car cleaned or prepared for a buyer! This is not what you’d expect when wanting to spend near $100k. But, hey why should anyone expect superior customer service when buying a car!

I went in for an oil change, tire, rotation, and interior and exterior detailing. This was my first experience with SERPENTINI. Niko Wagner took care of me. He was very pleasant, professional, and explained things well. When my car was finished and it was time for me to leave he walked me out to my car to check out the interior detailing job and followed Up with his manager before I left, because he thought they could’ve done a better job. After pulling my vehicle back into the shop for a quick redo, I left extremely pleased. I appreciated his integrity. What a great representation of Serpentini.

Lilly Parente did a fantastic helping me with my purchase!!! Go see her for your next car!!!! A+!

My sales associate, Kevin Patterson, was excellent. He is very knowledgeable about the product and made the whole process of buying a car as easy as possible!

Sales man Kevin Patterson was very knowledgeable and straightforward. His explanation of the numbers made it a great experience buying the truck !

The staff that I interacted with are very friendly and competent people. I purchased a vehicle online and long distance. The staff made the experience easy for me. Keep up the fine work!

For the last few year I have taken my truck to this dealership and I always get the best service they have, thanks guys and gals