Reviews
Tim tim
Just bought a car from umair great service ,, will com back for another car great place to buy a car ,, com and check out driven auto
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
UMAIR WAS AMAZING/ NO JASSLE/ NO STRESS
After a horrible experience with Zeigler Chevrolet of Schaumburg I refused to go to another dealer after that debacle. Then I found a mini Cooper S at Driven Auto of Waukegan and texted with Umair. Never felt pressured, hassled, or anything. Unair was very nice, down to earth, no pressure , they made money I shed money and got a car I have wanted for years. I could have saved a few hundred dollars somewhere else but got a warranty, a payment, and insurance that all fits my budget, and I finnaly did something nice for myself thanks to Umair, Omar, and the entire Driven Auto Family. You have a client for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Everything was quick and easy to purchase a used odyssey from driven. Highly recommended. No pressure and easy and friendly to do business with here
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great team
Amazing facility with an amazing team, I would highly recommend this dealership to anyone looking for a quality used car Five stars all the way
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nice place, good people
Everyone is really friendly, helpful and accommodating. They have a lot of nice cars on their lot and they don't charge any dealer fees. Just ask for Omar!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very easy - good experience
I was looking for particular vehicle ( BMWX1) I called and salesperson Alex V was very helpful - he gave me great info over the phone and followed up with all my questions ( I from out of state). When I went to Waukegan location , Alex had the car waiting. It was priced fairly , the purchase process went smoothly and I’m happy with my new car. I would recommend and I would buy from Driven again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Professional People
A 5-Star Top notch Sales Staff. Very Friendly indeed. No pressure from Scott and his staff. We Highly Recommend. A Real good Dealership! Ease of purchase process! No complaints at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy
We loved the friendly, transparent process. Got a great car for a great price. They listened to our needs and made us feel very comfortable. Would definitely recommend buying from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mislead
4 Hours ago I had high hopes. Stephania was great over email after I found the car. I traveled 300 miles to the dealer, and the car was in the shop getting new struts. The sales person told me they were just inspecting the car. Twice he told me. The manager told me the car was actually in need of new struts, that was the reason it was in the shop being disassembled. The car also had a small issue with the manual shifter, not returning to center in neutral, salesman told me it's supposed to be like that. I offered to make a deposit to hold the car, and was told I could only make a down payment. After the suspension and shifter issues were fixed I called again (the same day) to purchase the car, and now apparently someone put a deposit or a down payment on it. Whatever, keep the car.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Are you able to remove this review please after we came to terms together? Thank you kindly.
Amazing dealership with great team, highly
This is an awesome dealership with great customer service, straight forward business with no games involved. Highly recommended for your next Quality Preowned Auto purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase