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Driven Auto of Waukegan

(30 reviews)
Visit Driven Auto of Waukegan
Sales hours: 10:00am to 7:30pm
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Sales
Monday 10:00am–7:30pm
Tuesday 10:00am–7:30pm
Wednesday 10:00am–7:30pm
Thursday 10:00am–7:30pm
Friday 10:00am–7:30pm
Saturday 9:00am–6:00pm
Sunday Closed
(847) 693-4766 (847) 693-4766

Reviews

(30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Driven Auto of Waukegan from DealerRater.

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Super easy to deal with and friendly

Great experience! Mark made it easy to get a work truck. The process was easy and we were in and out in under 2 hrs. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional Service

I definitely would recommend him for your car needs. Also special shout out to Anthony on the finance side. He definitely went above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Mark provided us with great customer service, very professional, friendly and knowledgeable about the challenger 2018 we purchased. I will definitely do business at Driven Auto and Mark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer

Umair was such a great salesman really took his time and helped me with the best options for me great place thanks buddy check them out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car buyer

The will say anything to get you in a vehicle. When its time to actually use some warranty or have something done the communication is not there

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome Experience!

This was my first time buying a car on my own and I was super nervous. I saw a car online that I really liked so my husband called ahead and asked about it and we planned to go see it later in the day. We worked with Alex and he was so awesome! He made me feel comfortable and was super nice and friendly. The whole process from start to finish was just about an hour or so, they made it so easy while also making sure I had all my questions answered. I would highly recommend anyone I know to this dealership. Thank you to Alex and the team at Driven Auto for helping me get the perfect car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Umair was amazing. Very knowledgeable and made our process seamless. We will definitely be back. We really enjoyed the service. And the inventory was robust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car buyer

Umair Chaudhry kept the place open so we could purchase! Amazing young man and staff! Would definotely recommend to my family and all my friends. Truly a wonderful experoence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They are a total scam!

Hector called me about a van. I told him that I wanted it and offered to give a deposit. He assured me that wasn't necessary and it would be no problem holding the car as I was already pre-approved for a loan. He assigned me to a salesperson who I contacted to confirm the appointment to pick up the vehicle. A friend and I took the afternoon off work to pick up the car just to be told when we go there that they just sold the car to someone else. No apologies or explanation. They have the worst customer service and would never recommend this dealership to anyone. They CAN NOT be trusted.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome Customer Service!

We’ve been looking for a new truck truck for months and Umair was extremely helpful getting us into a new truck. I would recommend anyone to come buy from Umair and Driven Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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