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Gettel Kia of Bradenton

(2,055 reviews)
Visit Gettel Kia of Bradenton
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (941) 531-9593 (941) 531-9593
Used (941) 803-7416 (941) 803-7416
Service (941) 803-7432 (941) 803-7432

Reviews

(2,055 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Kia of Bradenton from DealerRater.

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I was there because my air was not working.

I was there because my air was not working. They took my car back right away. He came back to me in a half hour or less and told me they have to order the part and he will call me when the part comes in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

The service is always very helpful and friendly.

The service is always very helpful and friendly. They stick with just the issues and are always prompt on getting things done. That’s why you have our repeat business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!

Very very friendly in the service area.

Very very friendly in the service area. Willingness to listen when and if you have a problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

everyone i have dealt with have been very helpful.

everyone i have dealt with have been very helpful. I know nothing about cars but I feel good about this service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

Very happy with Gettel Kia, Kristen and James did a great

Very happy with Gettel Kia, Kristen and James did a great job helping us to find the right car for my son.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

Work was done on time.

Work was done on time. Very satisfied. 15 words are not necessary.this is good enough !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

Friendly,polite and courteous everyone.

Friendly,polite and courteous everyone. Very busy place. Service Reps kept you informed and updated about the work being done on your car. Kudos for the royal treatment, washed and vacuumed my 🚙 🎉. Thanks so much‼️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

WORST car dealership I have ever dealt with, and I have

WORST car dealership I have ever dealt with, and I have bought several cars in my lifetime. First, the finance guy lied to us about issues with our interest rate, credit score, and never made inquiries with our bank of choice (long story). Re-financed with our bank who then told us we were entitled to GAP insurance refund. Took a couple weeks to get the paperwork to start it. Sent it 08/28 via email. No acknowledgement of receipt. When I asked for verification, I was told it was received and it should take 6 weeks. Its been 2 months with no refund, and 3 emails to 3 different people (including top manager) and NO RESPONSE

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

A courtesy of a response from one of the three people I emailed would be nice. I want an email, not a phone call. I just don’t want to hear any excuses anymore, and I want a “paper trail” of our correspondence

Very welcoming and great friendly service from start to

Very welcoming and great friendly service from start to end thrilled! to be in the Kia family now

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

Jeff was very thorough in checking on any recalls which

Jeff was very thorough in checking on any recalls which may have occurred for my Telluride. I love how they vacuum and wash your car each time !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you!!!