Gettel Kia of Bradenton

Disappointed in customer service skills of your service department. Very slow and unhelpful if your assigned service person is unavailable. And when available, they arrive to work late so the customer has to wait even longer. Do not feel valued at all(as Gettel puts it).

Very friendly, also helpful with setting up next appointment. Also enjoyed the refreshment center while waiting for auto to be finished.

The sales process was smooth and I was able to get the car I wanted in record time. The Sportage Ex is loaded with technology and the delivery process was very comprehensive and extremely helpful! I couldn’t have had a better experience than working with Gettel Kia for my new car including all facets of purchase and delivery. Thanks to all for a great job!

I took my car in for a factory recall issue upon receiving a notice from KIA. This issue was mentioned to Gettel KIA when I scheduled my service appointment. I also had Gettel do an oil change and 12 point inspection service while I was there. When the car was returned to me the interior was filthy with greasy smudge marks all over the door panel and center console left by the service tech. I was also advised that I would need to return to have the recall item serviced because the recall parts were not in stock and needed to be ordered. xxx ! - that's what Gettel was scheduled to fix in the first place. Seems like they should have had the parts there to provide the recall service before I arrived.

The employees are friendly. My car was ready in no time! I have no complaints!

The salesman was very informative and help setup things in each of the cars we bought. Everyone we talk to was polite and happy. They knew their stuff!

I wish I could return my car. Because my experience from that with them has been absolutely horrible

The buying process was smooth. The dealership took care of the tag right there so that we don’t have to return or go to the dmv.

Matt is the go to guy he will go out of his alway to take care of your vehicle even if you are just a construction worker. My vehicle was taken care of in a timely manner.

The service department took me on time. The service rep kept me up to date on my maintenance service. He also reminded me of filters etc that needed replacing. Everything went expediently. My only complaint is that it took me 5-6 weeks to schedule an oil change!!!!