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Mike Shaw Chrysler Dodge Jeep Ram

(644 reviews)
Visit Mike Shaw Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (970) 373-4755 (970) 373-4755
Used (970) 373-5228 (970) 373-5228
Service (970) 373-4959 (970) 373-4959

Reviews

(644 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mobile Truck

My experience is with the Mobil Truck. I liked that the tech came to my house. He was on time and completed the job in less than 20 minutes. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to let us know about your experience with our Mobil Truck service! We love hearing that you had a great experience with him and that he was able to provide you with the service you needed. Thank you for your business, we look forward to helping with future vehicle needs. Jonathan Lampros Managing Partner

Mobile service convenient & prompt.

I received a recall letter and your mobile unit came to my house that day to do some computer updates. It was very convenient and prompt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Above and Beyond

After reading poor reviews of the service department (long wait time, poor communication), I was hesitant to schedule an appointment for my van's airbag light to be checked. However, I spoke with Phil, the service department manager, and he promised to take care of me. As promised, he got the van in and out as quickly as possible, fixed the problem, and made the entire process go as smoothly as possible! He went above and beyond to make sure my children and I wouldn't have to wait too long, and wouldn't have to schedule multiple visits for one issue. Phil, as well as the entire service department, deserves props! Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know about your experience with our service department. It is wonderful to hear that Phil was able to ease concerns and to take care of your service needs. We really appreciate your feedback and look forward to helping you with any future needs. Jonathan Lampros Managing Partner

exceptional mobile mechanic; knowledgeable,helpful

It was wonderful having a mobile mechanic come to my house for the recall. Since I am not physically able to drive at the moment, it was truly helpful! Joe was very quick, knowledgeable and polite as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

This is my third time at this dealership the experience just keeps getting better will defentely keep going back for more vehicles due to professionalism of employees

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We appreciate your business and enjoy hearing that your experiences just keep getting better! Thank you again, we look forward to seeing you soon! Jonathan Lampros Managing Partner

Good experience

Salesman (Kyle Dinner) was professional and helpful, made our buying experience exciting instead of frustrating. We felt as if our needs were important.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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fast courteous knowledgeable dealership

Chris was very professional and knowledgeable and quick and detailed in information. Definitely an efficient timely process. I would return to buy another.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car

Simply the best Jorge Duran is a pro at what he does he got things done quick for me and my kids everything went well thank you Jorge Duran !!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this review. We appreciate your business very much, and Jorge will be happy to see that he provided you with a great experience! Congratulations on your new vehicle! Jonathan Lampros Managing Partner

POLITE STAFF,

I liked the way my wife & I treated. Our sales man was polite & showed us some good choices. he worked hard to get our payments pretty close to what we could afford. He gave us I think a good price for mu 2009 jeep 2 door x.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jorge is the best!!!

This is the second vehicle we have purchased from this dealership. We have been very pleased with the experience both times. And Jorge Duran is an excellent person and a valuable asset to this company. He will go out of his way to make purchasing a vehicle a pleasurable and relaxed experience. I will continue to do business here and will recommend to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this review. We appreciate your business and your loyalty is outstanding! We are sure Jorge told you about our referral program, so if your friends or family purchase a vehicle, and mention that you sent them in, that is $150 in your pocket! Thank you again for your business, we look forward to working with you again! Jonathan Lampros Managing Partner