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Kia of Wesley Chapel

(3,800 reviews)
Visit Kia of Wesley Chapel
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–7:00pm
Sunday 11:00am–7:00pm 9:00am–4:00pm
2020 state dealer award
View 7 awards
2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (813) 701-3925 (813) 701-3925
Used (888) 826-4999 (888) 826-4999
Service (888) 837-8948 (888) 837-8948

Reviews

(3,800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Wesley Chapel from DealerRater.

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Jonathan was excellent

I had a small bubble on my 2019 Kia I drove into the dealership unannounced, without an appointment.. Jonathan took me right, in he was about to leave to head home because shift was ending. The tire was unavailable because it’s a new car. He quickly put me in a loaner and got me on my way. His politeness kindness and professionalism was above and beyond, extraordinary

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to hear about your recent service experience. I will certainly pass on your feedback to Jonathan as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Great Experience

I always have a pleasant experience when I take my vehicle for services. The entire staff there is always friendly and very professional. But the best part in my opinion is that they get you in and out in a hurry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi Keith and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

My first KIA

On Sunday 09/09 I purchased a 2020 Telluride this is my first KIA. Travis Beale was the salesman that took care of me and i would highly recommend him. Manny took the time with me to show me all the bells and whistles with the vehicle great experience. Will definitely reccomend to friends Travis GO DAWGS SIC EM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Manny. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Gene rocks- ask for him

Gene made this such an easy process. No judgement for my less than favorable credit, and treated me fairly and with excellent customer service. I keep going back to a Kia for a reason and Gene ensured that I was completely satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Gene. Please let us know if we can do anything further to help. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Professionalism, Customer Service

I have been searching for a Hero for some time and no one wanted to help me out. My boss and co-worker told me about Fuccillo Kia and although I was hesitant I contacted them. 1 day later, I am now a proud owner of a 2019 Kia Forte. Fuccillo Kia is my Hero and will be my kids Hero when. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Great experience

Jennifer (i believe) provided great customer and was very knowledgeable. Got a great deal with the coupon and was in and out of the dealership within an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent input! We're proud of Jennifer and the rest of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Exceptional service

It was good no long wait service guy was helpful and friendly. Courteous no problem no complaints all is well keep up the good work

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We hope to work with you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Very friendly staff

Everyone was so friendly and understanding. The process seemed so smooth and the sales managers were all so much help. I have already told several people to go get a new car from you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Phenominal experience! 2nd. To None!

Exceptional Team. Great experience! Would recommend anyone looking to get into an new or used, or certified pre-owned vehicle. They are Definately there to satisfy the customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We hope to work with you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Good experience

Was a great experience trading my Kia Forte 2018 to a Kia Optima 2019 I love the new features and updated car better then the car I had before fits me better and I love driving it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with us! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com