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Kia of Wesley Chapel

(3,804 reviews)
Visit Kia of Wesley Chapel
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–7:00pm
Sunday 11:00am–7:00pm 9:00am–4:00pm
2020 state dealer award
View 7 awards
2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (813) 701-3925 (813) 701-3925
Used (888) 826-4999 (888) 826-4999
Service (888) 837-8948 (888) 837-8948

Reviews

(3,804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Wesley Chapel from DealerRater.

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New car

We came in to buy a new Soul after research and making an appointment via online chat with Melissa Prieto. Melissa was very helpful answering my questions during the chat and setting up an appointment. We met with Richard Matos and his trainee upon arrival. Richard was very friendly, knowledgeable and "normal". Unfortunately, I have forgotten the name of the trainee and the finance guy who was also really nice and humorous. Negotiation went well or normal too for a large dealership (or company). They got what they wanted and we got what we wanted. Happy with this company and would buy another Kia from them in the future. BTW, we didn't buy the car just for all the fluff offered. This is our 6th Kia and we've been really happy with them for years. Funny, with six Kia's over the years we never had to send one in for warranty work; good quality. Lastly, no hamsters were harmed in the making of this review.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We're glad to have Melissa and Richard on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

GENE IS THE BEST

Was nervous about getting my first new car and Gene made it quick and easy! Chris and Tim were also a crucial part in making sure I could get out of there in a new Kia hassle free at a low cost. Gene got my pregnant fiancé and I a nice dinner while we had to sit and fill out paperwork, Chris was more than full of information on the cars (even though he’s relatively new) Tim best the heck out of the bank to ensure the lowest price! Not to mention a cruise, 55 in TV, Golf clubs, tablet and Kayak?!? Will be going to Fuccillo Kia for years to come and highly recommend it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this amazing review, Sean! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

BEST EXPERIENCE EVER

Gene worked with my fiancé and I to get a safe and reliable car for our new baby. He went to great lengths to make sure we got everything we were looking for in the price range we could afford. Gene, Chis, and Tim worked hard all day and night long so that we could drive away with a new Rio. We are so grateful for their help, and will be back in the near future. I will be recommending this dealership to everyone I know! Thank you to Fuccillo Kia, and more importantly Gene, Chris and Tim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Gene, Chris, and Tim were able to meet your needs. At Fuccillo Kia of Wesley Chapel, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Top of the line service

While at fuccillo they gave us excellent service, did absolutely everything in their power to get the loan approved and treated us with the utmost respect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Calone, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Great experience

The staff was very friendly we had Israel as our salesman who was extremely courteous and friendly. He made the experience very easy we were never pressured into buying a car. We couldn’t afford the the first two offers but he kept working with us until we could work something out. I will definitely buy from Fuccillo again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience with Israel. If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

AMAZING!!

Amazing experience!! Mike, Luis , and Chris turned a VERY BAD Time (car totaled in an accident ) into something amazing! The experience I had at fucillo Kia Wesley Chapel was seriously great! They were all so genuine and really wanting to help from the moment I walked in. The entire process was VERY easy!! It’s nice to walk into an establishment that truly cares about YOU and not just your sale!!!! Thank you so much for really bringing some light into a dark time !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Emily and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike, Luis, and Chris were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Courteous and professional

Very helpful, professional and knowledgeable and spends as much time as needed. You are not pressured at all. The service dept is wonderful and extremely competent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Maureen, thank you for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Great people and great cars

After trying several places I went to fucillo Kia Wesley Chapel and they help me get my car love it from the beginning my man William was awesome and guide thru the process and also want to thanks to Tim thanks man for make the impossible possible thank you guys and no doubt I’ll come back in the future thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review, Adrian. We are pleased to hear that William and Tim were able to provide an efficient and overall positive experience. Happy driving! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

Quick and easy

Went in for an oil change and it was done in 30 minutes. Quick and easy. Exactly what I needed to get done. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

William.blanco

William was the most amazing cell person I have ever dealt with in my life! I would recommend him to everybody I know. Loved Tim also. Alfonso is being trained by a great salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Susan, we loved reading this review! Happy customers are our aim, and it appears William really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com