Reviews
First time buer
As first time buyer the salesman i interacted with were pretty cool but with the option i was given even though I stated i wanted a certain car needed a little work with the manager but it was a great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Outstanding service!
Great experience! They went above and beyond to ensure they took care of me despite my credit challenges. Jesse and Trey did a great job and so did the other members that I spoke with from other departments. Great team! Very professional! I recommend this dealership above others!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joseph, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with Jesse and Trey! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Very nice and respectful
Sam was great he didn't pursure us and gave us a choice of multiple car's to look at. And features that we like.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Sam. Please let us know if we can do anything further to help. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Niro is my hero 😃
Nelson was great and helpful! Enjoying my new hybrid Kia Niro! All around good experience and I’m glad they had what I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that Nelson could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Excellent service.
From the 1st call I made to schedule an appointment, our knowledgeable salesman to the manager, our experience was wonderful. Very professional staff that tried hard to make sure I left happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Fantastic!
This was my first time buying a new car and Luis and his team made it a piece of cake! Great guy, great car buying experience! 12/10 would recommend to others!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your first buying experience working with Luis. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Wanderfu
Good service and beautiful people good help and Excellent job nice prices they help me to get my car and all good prices they given to you continue your good job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review. We hope to work with you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Superior Customer Service
I arrived and entered the service department. Within seconds, I was speaking to a service writer. He took my information and was given an estimated time the service would take. He called prior to the estimated time to let me know my vehicle was ready. I returned, took care of the paperwork, was given a verbal and written summary and was able to go. All of this without an Appointment. I will definitely be returning to Fuccillo Kia for all of my future vehicle service needs. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
Amazing
Gene was such an amazing salesman. He got us exactly what we were looking for! The whole team did such an amazing job accommodating to what we needed. Thank you guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your amazing experience with Gene. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com
New sale
They worked with us to hit the budget we needed. Everyone was extra helpful and friendly. They were willing to wheel and deal to make the sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are happy to hear that our team was helpful and friendly. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com