Reviews
Purchased new 2025 Ford Escape from Five Star Ford; BY
Purchased new 2025 Ford Escape from Five Star Ford; BY FAR, it was THE BEST experience, ever. Both my Sales Rep (Kim Thomas) & Finance Manager (John Ballard) patiently took time to learn what I wanted & needed, answered questions, presented options, gave invaluable advice, and made every effort (above & beyond) to ensure I got the vehicle on the very best terms. I highly recommend them and Five Star Ford; and will return to them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, MoniqueLafontaine, for shopping at Five Star Ford Dallas. We are so excited you are driving a new Escape. Please reach Kim or me at 972-985-3600. Let us know if want to revisit the features on your new ride. Congratulations! Best regards, Thomas Bies, General Sales Manager
Landon A.
Landon A. was great to work with through texting, since I purchased from out of state. He sent a great personalized video of the truck which was a nice touch. The only part of the transaction that I didn’t like was when their finance dept. called and tried to sell me the $2800 additional warranty on top of the Ford Gold Certification. When I told him no, he asked “Why not?” Overall, it was a good experience, and they are holding my truck until I can pick it up in a month.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations, lukeeverett5471, on your truck purchase. Thank you for sharing your experience. It's great to know Landon made the out-of-state buying process smooth and that you enjoyed the personalized video! We look forward to seeing you soon at Five Star Ford Dallas. Until then, reach Landon or me at 972-985-3600 should you have questions. Take care, Thomas Bies, General Sales Manager
Landon and John were very courteous and helpful.
Landon and John were very courteous and helpful. It was my first purchase of a car in this state and they were great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, alby, for taking the time to share your Five Star Ford Dallas shopping visit. Landon, John, or I can be reached at 972-985-3600. Let us know if you need further vehicle advice. Enjoy your ride! Take care, Thomas Bies, General Sales Manager
I was having a vehicle repaired and learned that it
I was having a vehicle repaired and learned that it needed a significant repair so a new car was in play. It took several calls to the main line but the last call a lady said I will find you a sales person, and Landon called me right away. I explained my situation and he immediately started to look for a Ford edge with low mileage that fit our needs. Landon even came to pick me up from our home and we looked at several vehicles, which we ended up buying a 2023 Edge SEL. He listened, was very accommodating and was very helpful with my situation. I am in the service industry and Landon is the type of individual I would ask for again. We call that a “Customer for life” please take care of his as he is taking care of the Five Star ford name and reputation. Landon do a great job and I thank him for his attention and listening to our needs. Jik
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
J.pfiffner, We’re so glad to hear about your positive experience with Landon and the Five Star Ford Dallas team. It’s wonderful to know that Landon went above and beyond to help you find the perfect vehicle and make the process as smooth as possible. We’re committed to providing exceptional customer service. Call us at 972-985-3600 with questions or future auto needs. Thank you, Thomas Bies, General Sales Manager
Landon was an awesome persona and a honest sales guy.
Landon was an awesome persona and a honest sales guy. I had a positive negotiation with him on the lease of F 150 Lightning, It all ended very well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, Murali, on your lease deal at Five Star Ford Dallas. Landon and our staff want to make certain you fully enjoy your F!50 Lightning. Stop by or give us a call at 972-985-3600 for technical or care advice. We are focused on your driving journey. Thank you for choosing our dealership. Best regards, Thomas Bies, General Sales Manager
First of all let me start off by saying everyone in this
First of all let me start off by saying everyone in this dealership is awesome. But my sales rep Sean Conn absolutely made this experience so much more than it could have ever imagined. He was polite knew exactly what I wanted and I love how he had the knowledge to explain to me what I was asking and our conversations will probably forever stick in my head in my heart. He didn't rush me and they got me out of there pretty quick. I was dying to drive my new car, so he let me while they did paper work. I would definitely recommend this dealership and I would definitely recommend Sean Conn if you're looking to buy a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, dldm669, on your Ford! Thank you for taking the time to recommend Shawn and your Five Star Ford Dallas sales team. Should you have questions about your car's features or maintenance, please stop or call 972-985-3600. We look forward to helping you enjoy your ride. Thanks again, Thomas Bies, General Sales Manager
I worked with Landon and Jose Ruiz at 5 star ford in
I worked with Landon and Jose Ruiz at 5 star ford in Dallas. This is my second vehicle I've purchased from this dealership and for good reason. All I ever ask from any dealership is no B.S. and these two gents delivered exactly what I wanted. They were both patient with me and they went the extra mile to ensure I felt like I was comfortable and taken care of. I went to several dealerships to get the best deal I could and these guys let me buy with ease and comfort. Big thanks to Landon and Jose. Yall were terrific and both of you will be my go to's from this day forward when buying any future vehicles. Thanks again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, jonanthony.jy, for shopping at Five Star Ford Dallas. Your loyalty means a lot to us. When Landon, Jose, or I can address your new vehicle questions, please call 972-985-3600. We are excited to help you enjoy your Ford! Best regards, Thomas Bies, General Sales Manager
I was impressed with Mr London Alvarado professionalism
I was impressed with Mr London Alvarado professionalism with him being so young. He has a warn inviting spirit that resonated with me from the start in the parking lot. He was very concise when he handle my truck purchase leaving me with no questions to be asked. I Wouldn't hesitate to recommend Mr London Alvarado to my friends and family because i know they will be in good hands and well taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bagonenow, It's wonderful to hear that Landon provided such a great experience. We strive to make the car buying process enjoyable for our customers. Thanks again for choosing Five Star Ford Dallas, We hope to hear from you again at 972-985-3600. Happy driving! Take care, Thomas Bies, General Sales Manager
I spent many months looking for the perfect car fir my
I spent many months looking for the perfect car fir my daughter and when I found this car at the dealership , I inquired and Landon immediately went out of his way and sent a video of the car. Landon was honest , reliable , kind and very helpful. He made what could be a very stressful situation a lot mire pleasurable . The finance department helped me get the best rate and helped me make sure my daughter had an extended warranty. Two very nice gentlemen delivered the car safely to my home to surprise my daughter . I highly recommend Landon for your buying needs and this dealership . Thank you team for making my 17 year old one happy girl !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations, mkrhinehart, on your purchase at Five Star Ford Dallas. We love hearing you appreciated our processes and we want you to know we are still here for you at 972-985-3600. Let us know if you or your daughter have technical or care questions. Thank you for your business and feedback. Sincerely, Thomas Bies, General Sales Manager
Thank you
Landon was outstanding and very professional to work
Landon was outstanding and very professional to work with. I know he worked hard finding me the truck I really wanted. You have a customer forever!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Txrangersno1, Congratulations on your new truck from Five Star Ford Dallas. Don't hesitate to reach Landon and our team at 972-985-3600. We are here to help you enjoy your purchase. Thank you, Thomas Bies, General Sales Manager