Reviews
They sell used parts as new and refused to give prompt
They sell used parts as new and refused to give prompt refunds. Management is a joke they tried to steal $1200 for me how to involve the police and my bank.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Monica, thank you for leaving your comments. We have spoken and the credit has been applied to your card. Sorry for any inconvenience this may have caused.
Brought my car in for service on the front brakes.
Brought my car in for service on the front brakes. Jonathan was my service advisor. Jonathan kept me in the loop with everything that was going on. Due to a recall issue, I was given a loaner car. Thank you Jonathan and Schumacher Subaru for excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to offer your great 5-star rating and review. We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.
Ernest and sales team were available to answer questions
Ernest and sales team were available to answer questions and concerns. Would recommend Schumacher to friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
I was disappointed with the diagnosis fee charged to me
I was disappointed with the diagnosis fee charged to me for the calibration of the windshield / eye site system malfunctioning (3hrs labor charge) due to no fault of mine, despite my warranty still in effect til October 31. The windshield was replaced over a year ago and after a thousands miles. This will definitely affect my next purchase in the future, Manny, my service advisor, was very professional and understood my disappointment, but I had no choice in paying $825, no parts were needed for repairs. I would be happy to receive a partial credit to make this right. Thanks Robert
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- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are sorry that your experience at Subaru of West Palm Beach didn't quite match your expectations.
Wonderful experience, in and out in an hour.
Wonderful experience, in and out in an hour. Diego Solano was amazing, no pressure, no hassle, smooth process. Ariel Suarez in finance was just as easy to work with. Easiest car buying experience I've had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Excellent Michael Boden was and is always top notch!
Excellent Michael Boden was and is always top notch! He explains what is needed for the 60;000 miles and what is next.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Mike was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.
We had a Great Experience here.
We had a Great Experience here. Adam was our salesperson and was a pleasure to deal. No pressure at all. Great pricing! Just an overall GREAT experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Diego Solano (Sales Consultant), Nick Efthyvoulou
Diego Solano (Sales Consultant), Nick Efthyvoulou (Sales Manager) and Ariel Suarez (Special Finance Manager) were extremely professional in leasing cars to my husband and me. We left with 2 new cars that were exactly what we were looking for. We recommend these gentlemen to anyone interested in a terrific car and being treated like special customers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Diego, Nick and Ariel were so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.
Diego Solano and his sales manager Nick worked very had
Diego Solano and his sales manager Nick worked very had to make sure we had the exact vehicles (for my witfe and myself) that we wanted. Further, they were cooperative with getting us the financing we needed. these vehicles are ou forth and fifth vehicle purchased fom Schumacher.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Diego was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.
The service department is excellent: clean, competent,
The service department is excellent: clean, competent, friendly, very knowledgeable. Our service rep is always very accommodating and well qualified.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.