Jim Shorkey North Hills Mitsubishi

(24 reviews)
1010 Ross Park Mall Dr,, Pittsburgh, PA 15237
Visit Jim Shorkey North Hills Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:00pm
Tuesday 9:00am–8:00pm 8:00am–4:00pm
Wednesday 9:00am–8:00pm 8:00am–4:00pm
Thursday 9:00am–8:00pm 8:00am–4:00pm
Friday 9:00am–8:00pm 8:00am–4:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

Reviews

(24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Shorkey North Hills Mitsubishi from DealerRater.

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Looking for a used Mitsu Outlander

July 6, 2020
By Mark Brown from Gibsonia

Mr Legrand was very kind and respectful. He answered all of my questions and did not pester me the way most salespeople do. I did not purchase a car this time but, i will return and purchase my next vehicle from Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you so much for the awesome feedback! We really appreciate it!

pleasant experience

June 29, 2020
By Chad S. from Monroeville, Pa

Chris Schwoeble made us feel very comfortable and we avoided the negative car purchase experience. Treated us like amazing and it was a pleasurable experience. Go to this location and ask for Chris. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

So happy to hear! Thank you so much for the awesome feedback! We really appreciate the kind words!

Terrible Experience at Dealership

June 6, 2020
By Meg from Pittsburgh, Pennsylvania

I would avoid this dealership at all costs. We drove an hour to buy a car and I even had an appointment. When I arrived, they told me the car was sold and asked if I was interested in anything else. They were not kind or sympathetic. They said "happens all the time." I took off work and had my heart set on this car. They did not even call to warn me it sold.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are sorry to hear about your experience. Unfortunately, this can and does happen. We understand that it is frustrating, but we do have an extensive inventory and would love to help you find another vehicle you love!

Jonathan

April 29, 2020
By Jon Vey from Ellwood City, Pennsylvania

Mike Legrand was very informed on your cars, service, and financing. Mike took the time to answer all of my questions. If I decide to purchase a car, I will buy it from mike.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process 1.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you so much for the kind words along with the business!