Reviews
Staff was very accommodating, courteous and
Staff was very accommodating, courteous and knowledgeable. Natalia was our sales consultant and I would definitely recommend her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're honored to have earned your recommendation! Natalia will be delighted that her professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!
DarCars Lexus of Englewood offered a great car buying and
DarCars Lexus of Englewood offered a great car buying and service expercience. My Sales Genius Omar was amazing. Very knowledgeable, patient, and understands what providing an exceptional service experience to a customer is all about. Just wonderful to do business with. Thank you again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Lexus of Englewood team to assist you with your automotive needs, and we hope you have many happy miles in your new car!
Visited the center for my 50k check up.
Visited the center for my 50k check up. Woody was extremely friendly and helpful with a positive energy that uplifts all customers. Also, upon check out, Grace gifted me a flower pen lthat she made- so talented!) After I had mentioned that I really liked them. Leaving with a very pleasant experience. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're always happy to see that our team is creating positive experiences for our valued guests! Thanks for supporting DARCARS Lexus of Englewood and we'll see you again down the road.
Go somewhere else, they are dishonest and a rip of
I brought my car in for 30,000 mile service and the dealer banged up my front end just below the right headlight. I didn’t notice it until I got home and I looked at it. They let me leave Lexus of Englewood Darcars without informing me of the damage. No I want it repaired. They said they would do it when I spoke with the main manager. She said that she didn’t like the way I was speaking to her because I said I wanted new parts and I didn’t want my car that had not a scratch on it to be banged out and painted. I wanted new parts and not a cheap repair. Again, the main manager really didn’t want to take responsibility or ownership for their problem and said they didn’t like the way I was talking. I would think I would have a reason to be upset when I bring my car in pay money for a service have it banged up and not even informed about it. I’m thinking right now about going to the Bergen County, Bar Association and getting a lawyer. I would not recommend this place anyone.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, I know you spoke with our Service Director and that he is personally handling your repair. Thank you for reaching out!
My experience with Lexus of Englewood was top notch !
My experience with Lexus of Englewood was top notch !! From Ryan to Mark along with Eddie they made my first new car experience so enjoyable! If you’re looking for a new car please do not hesitate run to Lexus of Englewood. They will take great care of you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Ryan, Mark, and Eddie made your first new car purchase experience enjoyable at DARCARS Lexus of Englewood! Enjoy the ride and safe travels ahead!
Ali, you did a Great Customer Service !
Ali, you did a Great Customer Service !!! First time to get a luxury car and its a surprise gift for my wife. She is very happy !!! A happy wife is a happy life !!! Ali and his manager Mark did us justice by giving us the best customer service we ever experience. We got great customer service compared to the torture we got years ago from BMW of Ramsey. They are so discriminating and staffs don't follow the written agreement. I will definitely recommend to all of my friends and family this dealership and much more Ali Elyasi for treating my family last friday and driving away that night with the RX350 Premium Plus car for my wife. Keep up the good, honest and friendly work. More Power to DARCARS Lexus of Englewood !!!! Celito/Lea Hernandez RIVER EDGE NJ
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored to have earned your recommendation! Mark and Ali will be absolutely delighted that their professional and courteous care made your experience so positive. Thank you so much for your business, and we wish you safe travels until we meet again!
Ali was incredible when it came to purchasing our new
Ali was incredible when it came to purchasing our new Lexus in ENGLEWOOD. I would highly recommend going to Ali if you are looking to purchase a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're overjoyed to hear that you had such a great purchasing experience at DARCARS Lexus of Englewood. It's wonderful to hear that Ali helped you find the exact vehicle for you in a timely manner! Our team is grateful for your business and we wish you safe travels until we meet again.
Ali was very nice and handled the price deal nicely.
Ali was very nice and handled the price deal nicely. He followed up extensively even after the delivery.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that Ali was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Drive safely!
Earl was great!
Earl was great! Very kind and patient. Didn’t rush us at all. Appreciated his help in understanding the numbers and time to make a decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lia, it's wonderful to know that Earl provided you with a great experience at DARCARS Lexus of Englewood. We always aim for our customers to feel comfortable and informed during their visit. Thanks for your feedback!
Recent visit to Lexus of Englewood
I am writing this review because I had a great experience working with the representatives at Darcars Dealership, specifically Hussain and Omar. They have exceptional costumer service. They helped me find the right car for me with the exact features I was looking for. They were very patient, clear, and informative. We left the dealership happy and confident in our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We're delighted to know that our team at DARCARS Lexus of Englewood was able to assist you in finding the perfect car with all the features you were looking for. It's great hearing about your positive experience and we appreciate your kind words! Safe travels in your new vehicle!