Reviews
New owner of an ES350 Sales was Great!
Just got a 2024 Lexus ES350 Ultra Lux a week ago. Meghan and everyone else was great! LOVE the car, a joy to drive :-D Got a great rate on financing. When I went for the test drive, I was allowed to actually DRIVE the car, not one of those 10 second go once around the block some other dealerships do. Helpful without high pressure. I was treated RIGHT :-D Got exactly the model I wanted. Will post updated reviews after I have the car for some time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to know you had a great experience with Meghan and our team at DARCARS Lexus of Englewood! It's fantastic that you got the exact model you wanted and got a great rate on financing. We hope you enjoy your 2024 Lexus ES350 and wish you safe travels ahead. We look forward to hearing from you in future reviews!
Omar was great helper to listen to what i need and made
Omar was great helper to listen to what i need and made it really easy process very happy with my new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Omar was able to assist you in finding the perfect car at DARCARS Lexus of Englewood! Enjoy your new ride and thanks for sharing your experience!
We were very pleased with our experience and working with
We were very pleased with our experience and working with Ali. He was very knowledgeable, professional, friendly, and really went above and beyond at making us feel comfortable. We felt that he was trustworthy and honest throughout the process. We would highly recommend Ali to all our friends and family. Ali, you are the best!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maria, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Lexus of Englewood team to assist you with your automotive needs, and we hope you have many happy miles in your new car!
Service department always helpful!
Service department always helpful! Today Jose Martinez assisted me with knowledge and a very pleasant demeanor . Thank you !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Jose and the DARCARS Lexus of Englewood team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
Professional , experienced, LUIS is amazing, an asset
Professional , experienced, LUIS is amazing, an asset to your company The service department is great to work with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diane, we're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Drive safely!
Service manager and staff very friendly and professional.
Service manager and staff very friendly and professional. Was slightly disappointed with the way interior of car looked after cleaning. It looked like it was vacuumed at all v
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dominic, we appreciate the feedback and will pass this along to the team! Safe travels until we meet again!
I called on Monday and Maya answered the call, she was
I called on Monday and Maya answered the call, she was extremely rude and unhelpful, I’ve always purchased cars from here and previously very satisfied, I had to go elsewhere, you should employ people who are not so u accommodating and obnoxious
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Sherlene and Kim are both in today and would love to assist. Thank you!
I called the dealership and Maya answered the phone is the service department, she was extremely rude and u accommodating, in the past I’ve never had to deal with someone so rude, she’s was obnoxious, this is the first time I have written a bad review, after that I called a local mechanic to look at my car and she was wonderful, I had to go there
You can find me under Vijay Uttam , telephone number 917-207-2312, I take care of my sons car
They were extremely accommodating and helpful and made
They were extremely accommodating and helpful and made the car buying experience as smooth as it possibly could be.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that our DARCARS Lexus of Englewood team was able to make your car buying experience smooth and enjoyable. Thanks for the positive feedback!
The service rep Dan was very helpful.
The service rep Dan was very helpful. I came in because I was getting the low washer level warning and he pulled my car into the work area and topped off my fluids at no charge Great Service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know Dan was able to assist you promptly and efficiently at DARCARS Lexus of Englewood. We always aim for top-notch service! Thanks for the review.
Yoselin was very helpful with our issue.
Yoselin was very helpful with our issue. We had spoken to her previously when we first pick up our car & she was most helpful.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that Yoselin was able to assist you with your issue at DARCARS Lexus of Englewood. We appreciate the positive feedback and we'll make sure she gets recognized for her efforts!