Reviews
Everything was great and efficient.
Everything was great and efficient. Grace was great! My 10,000 mile check was done in under an hour
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled you enjoyed working with Grace and our team here at DARCARS Lexus of Englewood! Thanks so much for the supportive feedback, Kyle.
ONE star to now a FIVE star review
I recently gave Darcars a one star rating. I was very frustrated having a hard time getting a response from them. Ironically my wife seeing my frustration today also called them and got through to Andreas. He was very professional, apologetic and very helpful in getting our questions answered. I now have a renewed appreciation and recant the one star review to now a FIVE STAR. Not sure if there is a way to delete the bad review from the site which I am willing to do
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ralph, our apologies for any lapse in communication and thank you sincerely for giving us the chance to make things right! Wishing you a wonderful holiday season and we look forward to taking care of you in the new year and beyond.
Daniel and Grace are both excellent .
Daniel and Grace are both excellent .. They were very knowledgeable and pleasant to deal with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate the kind feedback about Daniel and Grace and hope to see you again at DARCARS Lexus of Englewood. Safe travels!
The absolute BEST TEAM!
The absolute BEST TEAM! A special thank you to Stanley Chen! Thank you so much for always giving the best service! This is my 5th year coming here and it’s always a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sharon, thank you for the great review! We are so glad to hear that Stanley delivered such a successful service experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Englewood!
Grace is amazing.
Grace is amazing. She’s friendly, charismatic and she is always willing to go the extra mile to help you find what you need and guide you where you need to go
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn't agree more, Grace always has our customer's backs! Thank you for the kind words and we wish you many safe and happy miles. - DARCARS Lexus of Englewood
Very helpful with car transfer and in arranging to
Very helpful with car transfer and in arranging to resolve an issue. Also patient. Ask for Hussein!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Val, we're delighted to hear that Hussein and the DARCARS Lexus of Englewood team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
Dan was very upfront and transparent throughout the
Dan was very upfront and transparent throughout the entire repair process. The work was done well and my car is running great. Very professional all around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We will certainly let Dan know you had a great experience working alongside him. Thanks for putting your trust in the DARCARS Lexus of Englewood team!
I have a great Experience with lexus of englewood i so
I have a great Experience with lexus of englewood i so happy with my purchase the ES 350 Hussien made it so easy and free stress
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Lexus ES 350! We are happy to hear that Hussein and the team took such great care of you and earned your five-star review. Thank you from all of us at DARCARS Lexus of Englewood!
Hussein at Darcars works for you and make deal happen.
Hussein at Darcars works for you and make deal happen. Excellent customer service from the moment you talk to him on the phone till he makes sure you get the keys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that Hussein delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Englewood!
I had my Rx350 5k service done and I am very happy with
I had my Rx350 5k service done and I am very happy with the service. Alex, Grace, and everyone that helped me was very professional, knowledgeable and courteous. The waiting area was beautifully decorated for Christmas and refreshments were available. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you had a successful service experience working with Alex, Grace, and the DARCARS Lexus of Englewood team. Drive safely in your Lexus RX 350, and we hope to see you back again down the road!