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DARCARS Lexus of Englewood

(3,170 reviews)
Visit DARCARS Lexus of Englewood
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 735-1792 (201) 735-1792
Used (201) 735-1816 (201) 735-1816
Service (201) 735-1829 (201) 735-1829

Reviews

(3,170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Englewood from DealerRater.

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Grace is the absolutely the sweetest person and she goes

Grace is the absolutely the sweetest person and she goes above and beyond to help not only me but other customers as well. 5 stars for Grace!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Bill, it makes our day to see glowing praise like this for our team at DARCARS Lexus of Englewood! Thank you for sharing your appreciation for Grace — she will be so grateful!

Absolutely amazing.

Absolutely amazing. Trevor went above-and-beyond to make sure that everything went smoothly. Will be happy to return in the future and recommend them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are delighted to get this review of DARCARS Lexus of Englewood! Trevor will appreciate your kind words. Thank you for working with our team. We look forward to assisting you again down the road!

You service Rep.

You service Rep. Woodrow was very informative, professional that kind work ethic makes this company stand out.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We are happy to hear that the team was professional, informative, and nice to work with. Have a wonderful day, from the crew here at DARCARS Lexus of Englewood!

Thank you Robin for your help with my service issues.

Thank you Robin for your help with my service issues. Thank you Leo for your help too!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Elizabeth, thank you for sharing your experience with Robin, Leo, and the team! We appreciate your business here at DARCARS Lexus of Englewood. Drive safely until we see you again!

Robin is perfectly took care of all issues my car had!

Robin is perfectly took care of all issues my car had! She is always on time and responsive!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for this great review of DARCARS Lexus of Englewood! Robin and the team appreciate your trust and loyal business!

Service is amazing.

Service is amazing. Grace gave me service with a smile will definitely recommend darcars lexus

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Liz, thank you for the great review! We appreciate your support and will be sure to pass on the kind feedback to Grace. Safe travels!

The dealer was very welcoming and addressed all the

The dealer was very welcoming and addressed all the issues. After service provided feedback for the next service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your business and your review! Thanks from the DARCARS Lexus of Englewood Team!

THE LOST ART OF COMMUNICATION

THANKS FOR THE SOCCER MATCH VIEWING , GREAT INTERACTION , MR DARWESH IS ANAMAZING OPERATOR LEO WAS VERY INSTRUMENTAL TOWARDS MAKING THINGS HAPPEN DANIEL A PICTURE OF CUSTOMER CARE BUT EXPLANATION OF TASK PERFORMED WAS DONE I GUESS I M NOT SMART ENOUGH TO UNDERSTAND BUT ACCOUNTABLE ENOUGH TO PAY LEFT VERY CONFUSED BUT MY CAR IS NOT CONFUSED ANYMORE I GUESS ITS NEED TO KNOW BASIS AND I DIDNT NEED TO KNOW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review! It's great to hear that Leo and our team took such great care of you! Thank you for choosing DARCARS Lexus of Englewood and for sharing your experience. Safe travels ahead!

Absolutely great experience.

Absolutely great experience. Andreas was super helpful and found me the exact car I want.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review. We are glad that Andreas was helpful and nice to work with, and we will pass along the kind words to the team. See you again next time here at DARCARS Lexus of Englewood!

I came in for an alignment and have a tire changed and

I came in for an alignment and have a tire changed and the service was exceptional. The valet received me with a warm welcome and remembered me from previous visits. Then, Robin helped me understand everything I was getting done on my car and got me the best price that she could. Followed by Grace helping me with the checkout process and making it seamless and not so painful when paying. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Grace, Robin, and the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you back again down the road!