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Gray-Daniels Nissan Brandon

(408 reviews)
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Sales Service
Monday 10:00am–8:00pm 8:00am–5:00pm
Tuesday 10:00am–8:00pm 8:00am–5:00pm
Wednesday 10:00am–8:00pm 8:00am–5:00pm
Thursday 10:00am–8:00pm 8:00am–5:00pm
Friday 10:00am–8:00pm 8:00am–5:00pm
Saturday 10:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (866) 504-4249 (866) 504-4249
Used (833) 867-1416 (833) 867-1416
Service (855) 239-1031 (855) 239-1031

Reviews

(408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gray-Daniels Nissan Brandon from DealerRater.

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Best experience I’ve had at a dealership!

Best experience I’ve had at a dealership! Everybody ……. Especially Ms Debra was friendly and helpful . Made the buy very easy !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No one was at the front to check me in, had to go look

No one was at the front to check me in, had to go look for someone. Employees walked through without even acknowledging that I was standing there. Poor customer service !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rogue had only 10000 miles-excellent!

Rogue had only 10000 miles-excellent! Theresa was great to work with. Sales manager was equally nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is second time I took truck for same problem First

This is second time I took truck for same problem First time they charged me 500+ dollars And problem went away for maybe 50 miles I went this time and they

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Andrea Mitchell was a breath of fresh air!

Andrea Mitchell was a breath of fresh air! Honest hard working and took the time to listen to what we wanted! Andrea took the stress and worry out of buying an automobile!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Paid to have a problem fixed.

Paid to have a problem fixed. They said fixed but not fixed. Also rotated and balanced tires which they said was problem-not so. Put 37pounds of air in my tires when it should have been 33 Psi. Service manager and service tech went for a ride with me and saw the problem was still there. Lesson learned by me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming back and test driving with our service manager. At this time, we could not duplicate the concern. If you can get vehicle to duplicate, we would be willing to retest drive with you. If you have any questions, feel free to reach out to us.

Bailey and the whole crew are amazing!

Bailey and the whole crew are amazing! They thoroughly explain every service, and they got me in and out there promptly. They go above and beyond to make the customer experience great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Ms. Havrilla, thank you so much for the five-star review and the feedback. We look forward to seeing you on your next visit. If you have any questions, feel free to give us a call. Have a great weekend.

Ms. D (Sales)? Casey (Finance), Mark (GM) BEST CREW EVER!

Ms. D (Sales)? Casey (Finance), Mark (GM) BEST CREW EVER! ♥️ They go above and beyond. Ask for Ms. Debra and she will take really good care of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Ms. Keya, thank you so much for the five-star review and the kind words about Ms. D, Casey, and Mark. Hope you enjoy your new vehicle! If you have any questions, feel free to reach out to us. Have a great weekend.

Salesperson was great.

Salesperson was great. The buying experience was really easy and the process was quicker than I thought

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five-star review and the feedback. Hope you enjoy your new vehicle. Feel free to reach out to us if you have any questions. Have a great weekend.

The purchase from the dealership was great when I brought

The purchase from the dealership was great when I brought the vehicle in for service they did a good job answered all my questions I appreciate it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the good review and the feedback. If you have any questions. feel free to reach out to us.